Head of Community

The Head of Community will define and deliver a global technical community strategy that enables developers, data practitioners, and business users to learn, implement, and scale a complex enterprise platform with confidence. Role Highlights - The Head of Community will:

• Set the global community vision, roadmap, and measurable success metrics
• Design scalable operating models covering governance, processes, and KPIs
• Lead platform optimisation or migration projects, including vendor evaluation
• Launch high-impact programmes such as forums, user groups, and super-user initiatives
• Turn community insight into actionable recommendations for Product and CX teams, Head of Monetisation & Partnerships Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully. Waterloo - Hybrid Working Full Time Permanent Grade 6 At Currys we're united by one passion: to help everyone enjoy amazing...

• Extensive B2B community leadership experience using platforms such as Khoros or Higher Logic
• A proven track record scaling global, enterprise-level communities
• Experience supporting technical audiences including developers or data professionals
• Strong knowledge of UX, information architecture, SEO, and content discoverability
• Confidence engaging senior stakeholders and shaping strategy around APIs, data models, and analytics workflows

• Competitive base salary plus performance-linked bonus
• Private healthcare, life assurance, and income protection
• 25 days' holiday plus birthday leave and option to buy more
• 6% employer pension contribution (with 3% employee contribution)
• Funded personal development and access to premium wellbeing resources
• Flexible hybrid working and modern London office space

You'll join at a strategic moment where community insight directly influences product direction, service design, and go-to-market priorities. Your work will create measurable customer and commercial impact within a globally recognised data environment. xgikmsk

Apply today to shape the future of customer experience as a Head of Community within a forward-thinking organisation committed to equal opportunity. Similar jobs

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