Head of Technical Support

IFS Support Consultant (Contract) Contract: 3 months Commitment: 2 days per week Environment: IFS Applications 10 - Provide help desk and 1st/2nd line support for users across the IFS Apps 10 environment, logging, triaging, and resolving incidents and service..., Job Description Divisional Sales Support Manager (DSSM) Location - Bristol - Covering South West region Hours of Work - 40 hours per week, with some weekend working required. Optical Express is focused on delivering exceptional patient care, outstanding clinical..., Role: PA/ Project Suport Position: Contract Location: Aztec West Bristol Days on Site: 5 Duration: Initial CED until 31st Dec 2026 Pay: £170 PAYE - £235 Umbrella Job Purpose / Overview The Project Support will manage the effective and efficient provision of..., Hybrid | Bristol | £70,000-£80,000 | SC clearance SR2 is partnered with an innovative digital consultancy to support the hire of a Head of Technical Support to lead and evolve their bespoke application support function. This is an opportunity to work for a company who put..., Overview Professional Support Lawyer - PSL, at Burges Salmon LLP. This part-time role (1-2 days per week) supports the development of our leading Projects Department. Are you looking for an opportunity to utilise your strong technical and people development skills in a new..., OverviewTechnical Support Manager - Construction / Consultancy Bristol £52,000 + Car Allowance £5,740 + 22% Pension + 44 Days Holiday + Hybrid Working + Career Development + £300 Wellness Allowance Is this you: working in a technical construction role such as building..., Job TitleSenior D365 Finance Consultant (Support)LocationHome-based with travel to client site or Columbus offices as requiredSalary and BenefitsNegotiable salary, bonus, 25 days annual leave plus bank holidays, full time (36.5 hours per week), medical insurance, travel... © 2026, Jobsora.com

Remuneration : up to £40,000 (experience depending). The role We are looking for a Support Consultant with a strong business understanding and passion for new technology. You will be working mostly with existing customers, providing help desk support to both direct customers and partners. You will also be involved with delivering our specialist post go-live support service for customers directly after the implementation, involving both on-site and off-site assistance.Additional activities include testing of product fix for system issues, updating product documentation, delivering customer webinars, supporting implementation and pre-sales consultants, delivering ad-hoc customer training and supporting customer success team with customer reviews.We are looking for people who have a good insight into how an ERP system works, either from a consulting role or from the customer side. You should ideally be a qualified or part-qualified accountant. You should have a good understanding of basic business processes.Thriving on new challenges and working in a dynamic working environment, you will be a team player in an environment where colleagues support each other. You can find good solutions and have a pragmatic attitude.Main responsibilitiesProviding high quality support to customers and partners via our cloud-based support deskManaging the progress of support tickets from inception to resolution, including follow up with 3rd line support, to meet our Service Level Agreement (SLA) targetsEncouraging customers to make the best use of the product for automating business processesDelivering additional training and consultancy on site or remotely to customers after they have gone liveTesting of product fix for system issuesMaintaining the product documentation in line with new releases and UK accounting practicesSupporting other members of the team in detailed use of the productCustomer focused input into marketing collateral and marketing campaignsWork with customer success team to provide quality support servicesReporting to the Customer Services Manager, submitting weekly timesheets and 15Five questionnairesEssential qualifications and experiencePart qualified accountant (ACCA, ICAEW, AAT or CIMA)Experience of supporting ERP systems such as Unit4/Agresso, Microsoft, SAP, Sage 200, Netsuite or Oracle, whether with a software supplier or from the customer sidePractical experience in one or more of the following business areas:Management and financial accountingProject management, project accounting, project billingMulti-currency reporting, multi-company accounting and consolidationPurchasing, stock accounting and orderingKnowledge of HR and Payroll will be useful in the futureStrong understanding of basic business processesStrong IT technical skills and understandingDesired qualifications and experienceFully qualified accountant (AAT, ACCA, ICAEW or CIMA)Previous experience in a similar rolePersonal characteristicsSelf-motivated with the ability to motivate themselves and othersService-minded and solution focusedResponsible and reliableAccurate and structuredAbility to work both independently and in teamsFlexibility and the willingness to learnExcellent communication and presentation skillsFluent written and spoken business English26 days holiday increasing by 1 day every 2 years (upto 30 days). · Birthday day off. · 2 x charity days a year · Purchasing of annual leave - up to 5 days · Work Anywhere in the world - 4 weeks of the year. · Company Christmas prosents · Summer and Christmas partiesCore hours and flexible working policy.Regular lunches (Buddy, QR's, Departmental, Probationary Passes).Continuing professional development including the reimbursement of professional development fees.#J-18808-Ljbffr Similar jobs, With 31 years of experience in the engineering field, SEIMAF has been able to establish itself around major nuclear, energy projects across Europe. Since 1994 we are part of an industry that we love. With design as a core business, SEIMAF provide engineering and design..., Express Recruitment are proud to be working on behalf of a market-leading organisation within the digital and AI solutions sector. Due to continued growth and expansion, our client is seeking an ambitious and detail-oriented individual to support their sales and account...

Job Description One of the UK's top financial planning company, has an opportunity within its expanding Group Risk & Healthcare team., are seeking to recruit an experienced Group Risk Client Support. You will manage a portfolio of clients in respect of their Group Risk...