Lead Specialist for Digital Services & Transformation (E&M IT System
Role details
Job location
Tech stack
Job description
- Cover letter no longer than 2 A4 pages (or audio/video submission if preferred no longer than 3 minutes)
- Up to 3 examples of relevant digital or communications work
To:
Deadline: End of Day, 12 April 2026
Interviews: 21-24 April 2026
About QUEERCIRCLE
QUEERCIRCLE is an LGBTQ+ -led charity working at the intersection of arts, health, and social action. Founded in 2016 in response to the loss of queer spaces across London, the organisation formalised as a charity in 2021 and opened its first physical space in the Design District in 2022. Since then, QUEERCIRCLE has evolved into a growing ecology of artists, health practitioners, researchers, organisers, and community groups committed to systemic change.
Through cultural programmes, community-led research, and cross-sector partnerships, QUEERCIRCLE challenges the barriers that restrict LGBTQ+ participation in arts and culture while addressing wider inequities in health, education, and civic life. Our work centres emphasises lived experience, collective governance, cultural democracy, and solidarity-based economic practices to build ethical, sustainable infrastructure for, and with, queer communities.
Role Purpose
QUEERCIRCLE is establishing a unified, audience-led communications system designed to
build sustainable funding streams, attract meaningful institutional cross-sector partnerships, and
position the organisation as a sector leader in queer culture, health, and solidarity
economies.
The role will lead and develop QUEERCIRCLE's digital communications and website strategy - transforming our platforms from informational channels into active spaces for community connection, knowledge-building, and participation.
The role will also be key to the launch and delivery of our new equitable fundraising initiative, Queer Matter., Strategic Digital Leadership
- Develop and deliver an integrated digital communications strategy aligned with QUEERCIRCLE's mission, values, and long-term sustainability.
- Provide strategic leadership on audience development, digital engagement, and organisational visibility.
- Establish success metrics and evaluation frameworks to measure reach, engagement, participation, and impact.
- Advise senior leadership on emerging digital practices, accessibility standards, and cultural trends.
- Oversee digital and communications budget and financial reporting/forecasting to the Managing Director.
Website & Digital Platform Development
- Lead the strategic evolution of the QUEERCIRCLE website from a signposting platform into an active, community-centred digital space.
- Oversee development of a digital library and knowledge hub under QUEERCIRCLE's Community Knowledge pillar, supporting access to queer cultural resources, artist insights research, and community learning.
- Shape user journeys that support deeper engagement, accessibility, and participation.
- Ensure best practices in accessibility, SEO, content architecture, and performance optimisation.
- Manage relationships with external developers and digital partners where required.
Communications & Cultural Voice
- Shape and steward QUEERCIRCLE's voice across all communications, ensuring clarity, accessibility, and alignment with our values.
- Oversee content planning and delivery across digital platforms, email, press, and print.
- Lead storytelling that communicates artistic organisational practice, social impact, and community knowledge.
- Manage relationships with freelancers (design, photography, video etc) where required.
- Ensure communications remain anti-racist, trans-inclusive, and community-centred.
Audience Growth & Engagement
- Develop strategies to expand and deepen engagement with diverse audiences locally, nationally, and internationally.
- Use data insights and digital tools to understand audience behaviour and strengthen participation.
- Foster meaningful online engagement through dialogue, artist-led content, and community contributions.
Queer Matter & Ethical Commerce Communications
- Support the digital presence and storytelling for Queer Matter as an extension of QUEERCIRCLE's mission.
- Develop communications that centre artists, ethical production, and community benefit.
- Support online journeys that enable discovery and purchasing while maintaining mission integrity.
- Collaborate on seasonal launches and artist collaborations.
Fundraising & Supporter Engagement
- Work with the development team to strengthen digital pathways for donations and supporter engagement.
- Develop storytelling and impact communications that demonstrate the value of supporting QUEERCIRCLE's work.
- Support digital stewardship and long-term relationship-building with supporters.
Press & Cultural Profile
- Build relationships with arts and culture, health, political, and LGBTQ+ media to raise QUEERCIRCLE's profile.
- Identify opportunities for thought leadership and cultural influence.
- Support strategic partnerships that extend reach and align with organisational values.
Collaboration & Capacity Building
- Work across teams to ensure alignment between programming, community engagement, and digital output.
- Support staff, artists, and collaborators in contributing to digital storytelling and knowledge sharing.
- Develop systems and workflows that support sustainable communications practices., Senior Social Content Strategist If you want to know about the requirements for this role, read on for all the relevant information. London (Hybrid) Up to £60,000 We're hiring a Senior Social Content Strategist to join a fast-growing, social-first publisher that has...
Requirements
- Significant Minimum 5 years experience in senior digital communications or cultural communications leadership roles.
- Demonstrated success developing digital strategies that deepen engagement, participation and income generation.
- Strong IT skills, particularly Adobe Suite (Photoshop, InDesign, Premiere)
- Excellent copywriting skills, adapting style to suit audience
- Experience overseeing website development, content architecture, and user experience.
- Experience with e-commerce platforms or mission-led retail initiatives.
- Exceptional editorial judgement and storytelling skills.
- Commitment to LGBTQ+ equity, intersectionality, and community-led cultural practice.
Desirable
- Experience developing digital archives, knowledge platforms, or cultural resources.
- Experience working in arts, culture, social justice, or community-led organisations.
- Knowledge of CRM systems and audience segmentation. xwwtmva
- Lived experience within LGBTQ+ communities and/or other marginalised groups., My leading Financial trading client are looking for an experienced and motivated individual to define, orchestrate, govern, and safely execute the end-to-end deployment and release strategy across all projects in a flagship Programme of work. This includes oversight of all...
Benefits & conditions
Job Description A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully. Head of Global Social and Community Sports and Outdoor Brand London Hybrid Competitive salary and Generous Package &...
