IT Support Technician

We are seeking a proactive IT Support Technician to provide effective 1st and 2nd line support across the business. The successful candidate will be responsible for responding to support requests, troubleshooting technical issues, maintaining core IT systems, and ensuring the smooth operation of our technology environment.

Responsibilities

Act as the first point of contact for internal IT support requests via phone, email, ticketing system, or in person.

Provide primarily 1st line support, with involvement in 2nd line issue resolution where required.

Support Microsoft 365 (O365) applications, including troubleshooting and general user assistance.

Set up and manage user accounts within Office 365, including onboarding, licensing, and access.

Support and maintain the 8x8 phone system, including user setup and issue resolution.

Provide support for SAP Business One and VersionOne document archive software.

Configure and deploy laptops for new starters and existing staff.

Maintain and support hardware including laptops, printers, and mobile devices.

Troubleshoot and resolve general IT issues across business systems, software, and hardware.

Assist with onboarding and offboarding processes, ensuring appropriate access and equipment is provided or recovered.

Provide IT support across multiple sites, ensuring consistent internal service delivery.

Ensure all end-user devices are deployed with approved security software (ESET) and remain compliant with company security policies.

Monitor and maintain endpoint protection, ensuring antivirus definitions and security agents are up to date.

Apply and manage patching of operating systems and applications to maintain security and stability.

Assist in identifying and resolving security vulnerabilities across user devices and systems.

Support basic security best practices, including secure user setup, MFA configuration, and access control.

Escalate potential security incidents or risks in line with company procedures.

Contribute to maintaining a secure IT environment across all sites., Ensure all end-user devices are deployed with approved security software (ESET) and remain compliant with company security policies.

Monitor and maintain endpoint protection, ensuring antivirus definitions and security agents are up to date.

Apply and manage patching of operating systems and applications to maintain security and stability.

Assist in identifying and resolving security vulnerabilities across user devices and systems.

Support basic security best practices, including secure user setup, MFA configuration, and access control.

Escalate potential security incidents or risks in line with company procedures.

Contribute to maintaining a secure IT environment across all sites, A leading convenience food manufacturer is seeking an experienced Solution Architect to drive digital transformation within their IT department. The role involves providing guidance on applications and infrastructure, while defining strategic roadmaps and ensuring that..., Maintenance Technician (Part Time, On Call) Location: Worksop Salary: £18,388 to £22,985 + On Call Payments Job Type: 12 Month Fixed Term Contract (potential extension) We are currently recruiting for a Part Time Multi Skilled Maintenance Technician to join a food..., OverviewIT Engineer - Worksop - £26,500. A leading organisation is seeking an enthusiastic IT Engineer to join their growing team. This is a fantastic opportunity to join a successful and expanding business, acting as the first point of contact for IT support across office..., Electrical Technician - Location: Killingholme - Working Hours: 37.5 hours per week (8:00am - 4:00pm) - £40,700, opportunity for overtime. Outsource UK's client are engaged in the transportation and storage of a wide range of bulk liquid products, especially refined..., Prison Support Role HMP Stocken £29,432 His Majesty's Prison and Probation Service. An extraordinary job. Done by someone like you. As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a..., Elevation have the pleasure of working with container manufacturing business based in the Worksop area. My client is looking to recruit an experienced Multi-skilled Maintenance Engineer, to join their well established team with immediate effect. Salary: £44,766 Location:..., A leading autism support provider in Worksop seeks dedicated Autism Support Workers to join their team. This rewarding role involves supporting autistic individuals with personal care and daily activities while encouraging independent living skills. Full training is..., A local healthcare provider in Ranby is seeking a motivated Pharmacy Technician to deliver high-quality medicines management services in a secure environment. The candidate will be responsible for administering medication, supporting nursing staff, and conducting medicines..., The post holderis responsible for the delivery of nursing care to the practice population. They will deliver care within the boundariesof their role, focusing upon supporting patients to be healthy, monitoring oflong-term conditions especially in Diabetes, health prevention..., Technical Training Engineer - Hydraulics & Control Salary: £43,672 - £47,712 per annum Location: Worksop Hours: 37 hours per week, Monday - Friday Contract type: PermanentWhy choose our client?Global Leader: Deliver educational training to over 300 companies across 27 UK...

Experience in a 1st line IT support role, with some exposure to 2nd line support.

Strong working knowledge of Microsoft 365 and Office applications.

Experience setting up users and devices within O365.

Familiarity with supporting business systems such as ERP or document management solutions (e.g. SAP Business One, VersionOne).

Experience supporting VoIP/telephony systems (ideally 8x8).

Good understanding of hardware setup and troubleshooting (laptops, printers, mobile devices).

Strong problem-solving skills with a practical, hands-on approach.

Ability to prioritise workload and support users across multiple locations., Injection Moulding Technician £36,000 - £40,000 + Training + Benefits 4 on 4 off rotating shifts Worksop Commutable from Sheffield, Chesterfield Are you an Injection Moulding Technician or similar looking to work for a growing company who have recently upgraded their..., Overview Are you systems minded, organised and at your best when things need fixing - fast? Do you enjoy being the go to person for order flow, planning and system challenges? Are you looking for a night shift role where your attention to detail keeps a complex operation...

Systems & Planning Support

GXO Logistics, Inc

Are you systems-minded, organised and at your best when things need fixing - fast?Do you enjoy being the go-to person for order flow, planning and system challenges? Are you looking for a night-shift role where your attention to detail keeps a complex operation moving?Here..., Fulbridge Social Care are recruiting both experienced and non-experienced SEN Support Workers to join our casual team to work in our clients educational settings, please note we are looking for flexible, reliable and interactive individuals that want to work within a..., We are looking for a motivated and experiencedPharmacy Technicianto join our healthcare team at HMP Ranby. This is a unique opportunity to work in a secure environment, delivering high-quality medicines management services to a diverse resident population.As a key member of...