1st Line IT Services Technician

Relevant educational qualifications at school/college

First Aid

Professional knowledge and experience

Experience of delivering high-quality 1st line technical support

Current driving license and access to own transport

Working knowledge of Windows 11

Excellent troubleshooting, communication and organisational skills

Working knowledge of Active Directory and Group Policy

Good working knowledge of Office 365 and Teams

Working knowledge of Apple hardware and operating systems

Experience of operating systems deployment

Working Knowledge of Azure/Entra and InTune Deployment

Traits and competencies

Committed to and good understanding of Safeguarding and Child Protection practice and procedure

Able to carry out routine tasks without close supervision

Able to demonstrate critical thinking and make situation-appropriate decisions using sound judgement

Able to identify, prioritise and deal with issues as they occur

A 'self-starter' with the ability to motivate self, prioritise effectively and meet deadlines

Someone who is:

• Willing to work outside of normal hours if required
• Flexible and adaptable to changing circumstances
• Enthusiastic, approachable and team spirited

Willingness to be involved in and contribute to the development of the department and extra-curricular activities

Every school is unique and ours is no exception. One of our unique selling points is the relatively high average length of service of our staff, and relatively low rate of staff turnover. Neither of these are by chance and are the product of staff feeling trusted, empowered and recognised for leading the roles they do. We feel that a mark of the outstanding school we are is symbolised by the number of staff who choose to send their children to be educated with us.

Below is a list of just some of the 'pull factors' that contribute to making our school a great place to work:

• An allocation of three, paid staff wellbeing days, where employees are not required to be in school.
• Access to a beautiful property at below market rent situated a short distance from our school (subject to availability/waiting list)
• An iPad to use in school and at home, to enable seamless remote working, using cloud-based technology.
• Commitment to staff wellbeing through a variety of internal practices, designed to recruit and retain the very best staff.
• Complimentary use of the school sports facilities, fitness suite and swimming pool (timetable in place).
• Comprehensive range of staff social events throughout the year.
• Cycle to Work scheme
• Freshly prepared and cooked food available on site.
• Health and wellbeing support including access to our Employee Assistance Programme (EAP); that provides free, confidential, confidential counselling services and advice for employees, available 24 hours a day.
• Staff Wellbeing Group, who meet regularly to ensure that our staff wellbeing is prioritised
• Outstanding, tailored CP
• Pension Scheme membership (Teachers Pensions or Local Government Pensions Scheme
• Support in completing relevant external leadership development programmes.
• The school is located within the beautiful Cotswold town of Chipping Campden, with friendly businesses, including a wide range of restaurants and pubs.

Commitment to safeguarding

Chipping Campden School is committed to equality of opportunity and safeguarding and promoting the welfare of children and young people. We expect all of our staff and volunteers to share this commitment.