IT Service Desk Analyst

• Provide first-line technical support to end-users via help desk tickets, phone, or email, resolving issues related to hardware, software, and network connectivity.
• Troubleshoot and resolve software problems across various operating systems including
• Assist with desktop support tasks such as installing, configuring, and maintaining computer hardware and peripherals.
• Manage user accounts and permissions.

Do you have a valid Driving Licence license?, Do you have experience in IT support?, We are seeking a dedicated IT Support professional to join our team. The successful candidate will provide technical assistance and support to our organisation's users, ensuring the smooth operation of computer systems and networks. This role offers an excellent opportunity to utilise your expertise in a dynamic environment, supporting a variety of operating systems and hardware components. The position is paid and ideal for individuals with strong communication skills and a passion for problem-solving within IT support. May go temp to perm.

Due to our rural location, you would not be able to reach us unless you have a valid driving license and your own transport., * Proven experience in IT support or help desk roles with a strong understanding of computer networking principles.

• Excellent communication skills with the ability to explain technical concepts clearly to non-technical users.
• Strong analysis skills to diagnose complex problems efficiently.
• Ability to work independently as well as part of a team in a fast-paced environment.