Information Management Support Worker
Role details
Job location
Tech stack
Job description
To provide efficient and effective information management and technology processes associated with statutory requirements. Support data quality issues/data entry support for service areas across Children and Family Services. To advise clients on internal communications in accordance with FOI legislation and local policies and include maintenance and logs of such information. To coordinate FOI responses according to statutory guidance for the Children and Family Services department To work with and liaise confidently with a range of partners to ensure children receive our services and gather/monitor appropriate management information, providing technical services where required. It is vital to the future of the department that the post holder is flexible in taking on additional tasks, willing to offer help to employees and treats co-operation and support for colleagues as a top priority.
Requirements
- NVQ level 2 or equivalent, trained and proficient in MS Office with evidence of good written and spoken English.
- Relevant experience in a data administration field. Experience of working with spreadsheets, databases and web based systems and experience of working in a local authority or children and family environment.
- Knowledge of application of spreadsheets. Knowledge of FOI and Data Protection Legislation
- Highly numerate and competent in the use of Microsoft packages and the production of documents as required.
- Excellent customer care and organisational skills. Good Interpersonal skills with the ability to communicate at all levels.
- The ability to work as part of a team and on your own initiative is essential alongside the ability to prioritise your own workloads and work to deadlines.
- You must be highly organised, methodical and meticulous regarding the application of data.
In addition, we also expect you to share and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a . Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
