Global IT Network Operations Senior Manager

The Global IT Network Operations Senior Manager is the overall end to end responsible of all the Corporate IT networking operations services (performance, security, scalability…) delivered across all our +800 properties and 24 offices.

Network Operations: Ensure Radisson network operates with the highest degree of service quality.

Network Strategy and Planning: Develop and implement comprehensive network strategies that support the organization's goals and objectives. This includes planning for future network needs and staying abreast of emerging technologies.

Team Leadership: Lead and manage a team of network engineers and IT professionals, providing guidance, training, and performance evaluations to ensure a high-performing team.

Network Security: Oversee the security of the organization's network systems, implementing protocols and measures to protect against unauthorized access, data breaches, and other security threats.

Infrastructure Management: Ensure the reliability and efficiency of network infrastructure, including the management of routers, switches, firewalls, and other network components.

Budget Management: Prepare and manage the budget for the network services department, ensuring cost-effective solutions without compromising quality or performance.

Vendor Relations: Build and maintain relationships with external vendors and service providers to secure the best services and products for the organization's network needs.

Policy Development: Develop and enforce IT policies and procedures related to network usage, security, and service standards.

Disaster Recovery and Business Continuity: Develop and lead the global disaster recovery and business continuity plans and operations, ensuring resilience and quick recovery from disruptions.

Educational Background: Bachelor's degree in Information Technology, Computer Science, or a related field; a master's degree or MBA is preferred.

+10 years overall IT experience, with at least five years of experience managing corporate networks.

Min 2 years experience on similar leadership jobs.

Technical Proficiency:

• In-depth understanding of network architecture (SD-WAN, SASE), protocols, and security. Proficiency in the latest technologies for IT systems and management is essential

Certifications:

• Relevant certifications such as Cisco Certified Network Professional (CCNP), Certified Information Systems Security Professional (CISSP) are advantageous

Language skills:

English fluency, full understanding and skilled in both written and spoken language.

Soft skills:

• Strong leadership skills in order to motivate effectively and to ensure that all local IT have the knowledge they need to do their jobs well

• Strong interpersonal skills, communicate with the teams, give clear instructions, and provide great customer service

• Good computer skills to analyze data and create reports

• Need to work well as part of a team, to take on tasks during busier periods to help colleagues, and to be of assistance or offer guidance to other team members

• Analytical skills and the ability to interpret information from numerous sources to prepare and present reports.

Behaviours:

• Confidence with a "can do" but realistic attitude- wanting to work collaboratively.

• Flexible and adaptable to changing environment e.g. external and business challenges - extremely well organised

• Strong planning skills and commercial awareness

• Good listener and a confident in creating exec level content and its presentation

• Strong leadership skills including people management, coaching, mentoring and direction setting

• Willingness to challenge the status-quo to achieve a better outcome

• Excellent interpersonal & communication skills

• Excellent decision making and problem-solving skills

• Strong influencing and negotiating skills

• Conflict management