Case Management Systems Developer - Legal Software / Process

To develop our legal case management system and other applications as required using the design tools provided by our suppliers. To play a key role in system upgrades from our suppliers, ensuring seamless integration with our existing systems and that all supporting documentation is produced / updated.

DIMENSIONS

• Working within a team, alongside other Case Management System Developers and Analyst Programmers and reporting into the Lead Case Management System Developer.
• The role requires the holder to work as part of potentially several working party teams at any one time., * Working with internal stakeholders from around the business in identifying and translating requirements through to proposing (including effort estimates), designing, developing, testing and implementing solutions.
• To design and develop new processes and documentation within our case management system to support the development of the business.
• To assist with all aspects of duties which fall under the remit of the IT Development Team, including Support, as and when required.
• To liaise with the reporting team and assist with identifying areas for SQL reports.
• To assist with database and system management generally.

SCOPE OF THE ROLE

• An element of the work is project based and also some changes need to be made 'out of hours' therefore a need to be flexible as to working hours and to be prepared to work additional hours is necessary.

• Must be a good communicator who is happy to engage and challenge peers or managers alike.
• Must have a logical, analytical mind and the ability to recognise discrepancies.
• Must be proactive in suggesting and advising on ways to improve service to internal and external clients.
• Must be able to manage own workload, prioritise, remain effective under pressure and deliver to deadlines.
• Must plan and document thoroughly all proposed actions and foresee any risks associated with those actions.
• Must ensure quality and accuracy at all times., * Development experience of any case management system (preferably legal).
• Experience of interrogating SQL databases by compiling and executing SQL queries.
• Experience of creating and utilising testing plans.
• Experience of working in a busy office environment.
• Experience of planning tasks to achieve an end goal.

Desirable but not essential

• Experience of creating/running macros.
• Knowledge of VBA/VB.
• Project management experience.
• Experience of pre-legal collections/legal collections/secured legal processes.
• Development experience of Liberate by Linetime