IT Applications Analyst

As an IT Applications Analyst, you will be at the forefront of operational support, ensuring that systems perform within agreed Service Level Agreements (SLAs). Your main responsibilities will include:

• Incident Resolution: Effectively manage and resolve incidents, ensuring timely communication with end-users.
• Performance Monitoring: Keep a close eye on application performance and capacity management to guarantee availability.
• Application Enhancements: Collaborate with IT development teams to implement technical enhancements following ITIL practices.
• Change Management: Work with third parties to approve and coordinate changes to applications, integrating them seamlessly with existing systems.
• Lifecycle Improvement: Continuously improve applications throughout their lifecycle, ensuring they remain secure and up-to-date with patches and upgrades., At our client's organization, you will be part of a dynamic and supportive environment that encourages growth and development. You will have the chance to:
• Work with a talented team of professionals dedicated to delivering high-quality IT services.
• Engage in exciting projects that drive technological advancements and enhance user experiences.
• Identify opportunities for improvement and contribute your unique insights to shape the future of IT applications.

Ready to Apply?

If you are enthusiastic about technology and want to help drive operational excellence, we want to hear from you! Join us in creating a seamless and efficient IT landscape that empowers users and enhances productivity.

To apply, please submit your resume and a cover letter outlining your relevant experience and why you would be a great fit for this role. We can't wait to meet you!

Please note if you do not hear back regarding your application within five working days you have unfortunately been unsuccessful currently, but we thank you for your interest.

Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

To excel in this role, you should possess:

• Intermediate technical problem-solving skills and experience in an enterprise environment.
• Experience with Microsoft Windows 10/11 is essential for this position.
• A solid background in incident management and effective end-user communication.
• Demonstrable experience supporting applications within a professional setting.
• A logical and analytical mindset, with great attention to detail.
• Strong influencing, negotiation, communication, and interpersonal skills., * Degree educated or equivalent experience in a relevant technical field. Desirable
• ITIL Foundation certification is a plus.
• Familiarity with core applications like SuccessFactors, SAP, and Salesforce is advantageous.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.