Core Network & Services Shift Leader - Core CS
Manning Global Group
Municipality of Madrid, Spain
3 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Shift work Languages
English, Spanish Experience level
IntermediateJob location
Municipality of Madrid, Spain
Tech stack
Secure Shell (SSH)
Systems Engineering
Unix
Ubuntu (Operating System)
Data Transmissions
Debian Linux
DNS
VMware ESX Servers
HTTP Secure
Internet Protocol Security (IP SEC)
Internet Small Computer System Interface (ISCSI)
Lightweight Directory Access Protocols (LDAP)
PostgreSQL
Multimedia Messaging Services
MySQL
Network Architecture
Oracle Applications
Red Hat Enterprise Linux - RHEL
Simple Network Management Protocols
Simple Object Access Protocol (SOAP)
Software Systems
Solaris (Operating System)
TCP/IP
File Transfer Protocol (FTP)
Wireless Application Protocol (WAP)
Signalling System 7 (SS7)
Information Technology
Stream Control Transmission Protocol
OpenBSD
Soft Switches
Job description
- Ensures availability and continuous improvement/quality of services by providing 2nd line operations and maintenance support for the Core CS Network
- Analyse and pro -active seeking for improvements of services, operations results and related KPI'S
- Advices management on improvement proposals
- Advices management on outages and project escalations.
- Actively coach his system engineering team members and share his knowledge in order to grow the team and expertise within the team.
- Leader technical taskforces.
- Act as project manager for "heavy" and complex projects in which multiple departments are involved and strong coordination is required.
- Central point of contact for technical complex matters within and outside his team
- Central point of contact for other departments (like Network Infrastructure, Services & Solutions) for Major/significant changes.
- System expert will be the leading engineer in resolving and driving technical complex issues in which multiple interfaces/platforms/teams are involved (helicopter view)
- Leader for the most complex incidents, changes, problems, configuration and performance issues
- Secures sufficient level of testing in case of multiple platform/team /vendor related service introduction
- Responsible for network/platform performance and related KPI's
- Providing risk assessments in case of technical complex issues. Providing transparency on risks and potential impact/consequences
- Implement changes by administrate, analyze, plan, check, feedback (propose alternatives), test (rollback checks) and execute changes in line with change management process
- Responsible for team knowledge development
- Responsible for implementing improvement projects
- Supports team manager on organizing and planning team and coordinates on task level
- 7x24 hour 2nd line support through on call
- Reports/presents progress reports on above topics
- Participate together with the Incident manager in Emergency calls for issue resolution coordination.
- Reports/presents progress reports on above topics
- Participate together with the Incident manager in Emergency calls for issue resolution coordination.
Requirements
o Bachelor or Master degree or equivalent level gained by experience, in Information Technology / Electronics / Telecommunications / Data communications Engineering
o Experience with ICT operations and maintenance support o Fully able to judge on operational acceptance complex new systems / applications o At least 3 years of experience in Core Network maintenance and operation. , # Database administration skills (Oracle, LDAP, MySQL, Postgresql)In depth knowledge of Unix administration skills of Solaris 8/9/10, OpenBSD, RedHat Linux, Ubuntu, Debian.
Good knowledge of virtualization suites(Solaris Containers, VMWare ESXi)
Good knowledge of Core CS network architecture and elements/services
Experience working with platforms such as SDM, IMS, Core CS, Call Server, Softswitch, Interco
Experience working with Core CS Network elements (HLR, HSS, Switches, SLF, S -CSCF, P -CSCF, I -CSCF, AS, OSA; CAMEL, MRF, MGW, MGCF, BGCF, SGW, Softswitch, etc ) from different vendors (Nokia, Italtel, Huawei, etc)
Experience with services like Residential Voice, Mobile Voice, VoLTE, VoWIFI, Enterprise Voice.
Personal skills: @ Team player @ Analytical and problem/incident resolution skills @ Operational awareness and ownership @ Discipline on process adherence, reporting and administration @ Be able to work under high operational pressure/stress @ Customer oriented @ Coaching skills and knowledge transfer @ Flexible working hours (on call support and night work) @ Language requirements: Spanish and English.About the company
Our client, a leading multinational information technology services company is recruiting for a Core Network & Services Shift Leader - Core CS to join their business in Spain., If you know of anyone within your network who may also be interested in this position,would you please forward this 'Email & Role' to them.
Please note:
1. That we do all we can to respond to all applications but if we have not contacted you within 2 days following your application - its likely we have not shortlisted your CV for the position.
2. Manning Global cannot consider your application for this role if you are working for the customer we are recruiting for
3. If you are working for the client we are representing, but have confirmation you are leaving a permanent or contract position, please discuss this with us, so we can discuss representation with you.
4. This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the originator of the message. Any views expressed in this message are those of the individual sender.
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