Systems Implementation Manager

We are seeking an experienced Systems Implementation Manager to support the delivery of enhanced rostering capabilities and lead the transition from Excel-based processes to a modern, scalable system solution. This role will play a key part in analysing existing systems, identifying inefficiencies, and implementing robust technology solutions to improve operational efficiency and productivity., Systems Analysis

• Review and evaluate current systems and processes
• Identify gaps, inefficiencies, and opportunities for improvement
• System Design & Development
• Design and develop new systems, including databases, user interfaces, and workflows
• Ensure solutions align with business requirements and scalability needs
• Testing & Quality Assurance
• Develop and execute test plans to ensure system functionality and performance
• Identify and resolve defects prior to deployment
• Implementation & Delivery
• Lead the planning and execution of system implementation
• Manage timelines, resources, and risks to ensure successful delivery
• Training & Adoption
• Develop user training materials and deliver training sessions
• Support end-user adoption and ensure smooth transition to new systems
• Support & Continuous Improvement
• Provide ongoing support and troubleshooting for implemented systems
• Continuously assess and enhance system performance
• Documentation
• Produce and maintain detailed system documentation, including specifications, designs, and user guides
• Stakeholder Engagement
• Collaborate with business stakeholders to gather requirements
• Communicate progress, findings, and recommendations effectively

Proven experience in systems implementation and IT system improvement

• Strong ability to analyse business processes and translate requirements into technical solutions
• Experience replacing manual or Excel-based processes with automated systems
• Solid understanding of system design, testing, and deployment methodologies
• Excellent stakeholder management and communication skills
• Ability to manage multiple priorities in a fast-paced environment, Experience with rostering or workforce management systems
• Background in large-scale transformation or system migration projects
• Knowledge of data structures, databases, and integration techniques