BI Reporting Analyst - SQL - Tableau - Qliksense - statistical Analysis - Contract - London - Hybrid

My client who are leaders in their field are looking for a BI Reporting Analyst to join them on an initial 12 month contract., 1. Dashboard Development:

• Design and build interactive and Customer Success dashboards to report on retention and revenue generating activities activities.
• Develop and maintain robust and scalable ETL processes to support dashboard creation and data integration.
• Utilize SQL and Python to query databases, perform data manipulation, and automate analysis processes.

2. Experimentation:

• Support experimentation efforts of our Growth & Retention organization by analysing and reporting on A/B testing results.
• Provide historical data for key metrics to help establish baseline performance and experiment targets.

3. Collaboration:

• Work closely with Customer Success, Sales, and Marketing teams to understand reporting needs and refine dashboard functionalities.
• Present findings and insights to business stakeholders and executives in a clear and concise manner

• Technical Skills:

• High proficiency in SQL.

• Proven experience in building dashboards in Tableau and Qliksense (or similar reporting tools).

• Familiarity with ETL tools and processes.

• Experience with A/B testing methodologies and analysis.

Industry Experience:

• 3+ years of relevant experience working with call center data, including understanding of metrics and KPIs relevant to call center operations.
• 3+ years of relevant experience working with web data and understanding of digital support tools and KPIs.

Professional Requirements:

• A track record of delivering easy-to-use dashboards for business stakeholders and executives.
• Strong problem-solving skills and the ability to work independently.
• Excellent communication skills for presenting analysis and insights to non-technical stakeholders.
• Ability to manage time effectively and prioritize tasks to meet project deadlines.

Knowledge of statistical analysis and predictive modelling.

Experience working in a fast-paced, dynamic environment.