IT Field Services Engineer

As part of one of our longest standing & strategic services that we provide around the world, We assist numerous global clients in the rapid support & resolution to problems encountered with their IT (EUC & Data Centre) environments. Our success relies on our highly trained, regionally-based field engineers.

You may have a variety of tickets to resolve throughout the day with several clients or have the opportunity to stay longer to resolve specific issues. The variety of your working week is what makes our Field Services Engineers such valuable members of the team.

Working within a designated support area, we provide you with all you need, from company vehicle to mobile phone, laptop, oyster card, tools etc. Beyond the occasional exception, which may involve a more remote client site, you'll enjoy a normal Monday-Friday, 40hr week with us, leaving you to do what you do best - solving problems

• Understanding the capabilities of standard Windows-based applications & tools (such as M365, Win11, A.D & InTune)
• Confidence in addressing both software & Hardware issues - typically supporting standard Windows-based EUC products, such as Laptops, Desktops as well as Data Centre Devices
• Full UK Driving Licence
• Previous experience in the delivery of IT support services, specifically within field/multi-site
• Any Apple OSX, IoS and Mac experience would be desirable but certainly not essential.
• Excellent time management skill