UX/UI Designer

We're looking for a user-centred designer to help shape meaningful digital experiences for our clients. You'll play a key role in understanding user needs, turning insights into intuitive interfaces, and working with cross-functional teams to deliver impactful products and services.

Each project is different, so we're looking for someone with a broad range of skills including user research, user journey mapping, wire-framing, prototyping and the ability to produce elegant, brand aligned user interfaces for websites, apps, and other digital products.

We value:

• Working in the open - sharing early and often
• Inclusion, designing for all users
• Service design mindset, the ability to think beyond the interface
• Critical thinking and curiosity
• Focus on impact for our client and their mission

Responsibilities

• Working closely with clients, users and teammates to ascertain KPIs, key personas, user journeys and optimum methods of engagement for the products we deliver
• Working closely with clients to understand their business drivers, and from this, to plan and deliver user research to evidence our strategies going forwards
• Define, design and deliver experiences to meet those user needs, including but not limited to: moodboards, scamps, wireframes, prototypes, branded visuals etc
• Designing solutions to improve usability, accessibility, readability, engagement and discoverability of content
• Iterate, refine and analyse the effectiveness of our solutions, constantly striving to optimise the experience we deliver to our users
• Working with and creating branding and branded experiences to create design languages, design patterns and mechanisms for deeper brand engagement across digital and physical platforms
• Understand and manage the balance between business needs, user needs and stakeholder needs in the solutions you create
• Being able to work in a pro-active, prioritised manner to deliver the highest quality work in an Agile, timely fashion
• Understanding the importance of teamwork and the continual pursuit of perfect both in your own work, and with the wider team
• Being proactive in working with others within the team to upskill yourselves and others.
• Contributing to winning new business with existing and new clients e.g. proposals and pitches

• Professional experience of the application of user-centred design principles and best practice
• Professional experience in designing UX solutions (user journeys, wireframes, prototypes, card sorting exercises etc)
• A strong understanding and experience in the methodologies and mechanisms of User Research (qualitative and quantitative analysis, focus groups, market research, horizon scans, business verticals etc)
• Experience working in a fast moving, proactive Agile environment and working proactively to continually improve ways of working

Desirable but not essential

• Experience with conversion rate optimisation, multivariate testing, A/B testing to improve and iterate the solutions we provide
• Experience working with data and trends to improve user experiences and work with clients to highlight and deliver innovation based on user behaviour
• Experience working with tone of voice, social content, branded materials, print and other mediums

• We pay competitive salaries that are annually industry and location benchmarked.

• You join an award-winning company, recognised by Great Place to Work®, where your contributions are highly valued.

• You join a team that delivers impactful work that is purposeful and meaningful.

• We offer a flexible hybrid working option.

• Company pension contribution.

• Private Health Insurance.

• Discretionary annual employee bonus.

• 21 days holiday and 3 days paid Christmas leave during holiday closure.

• Additional loyalty annual leave at key milestones.

• Personal annual development budget and time allocation.

• Fully subsidised personal training twice per week.

• Weekly yoga sessions.

• Mental health first aid training.

• Annual company holiday weekend.

• Electric vehicle scheme and free charging.

• 2x paid charity volunteering days

• Free parking on-site at our Box based studio.

We are Aer Studios - a creative technology studio on a mission to create extraordinary digital experiences that have a positive impact on our clients, their audiences, people & planet. We imagine, design, develop, build and support for a digital world. We believe that clients shouldn't have to choose between delightful design and technical rigour. For us, they come as standard. It's this belief that has helped us thrive for almost 3 decades, and continue to attract leading creative and technical talent to our growing team of technologists, creatives and thinkers.