Infrastructure Engineer

Join a high-profile UK government digital programme as a Senior Infrastructure Engineer (Mobile Device Management). You'll play a pivotal role in designing and maintaining the infrastructure that supports thousands of users across multiple government agencies, ensuring secure, reliable, and seamless operations. Working with the End User Compute Team, you will collaborate with Technical Architects and Principal Engineers to support, troubleshoot, and enhance Workspace ONE environments for iOS and Android devices., + Support and manage Workspace ONE customers: troubleshooting, upgrades, and general queries

• Evaluate, recommend, and deploy new hardware/software solutions
• Work with vendors for product enhancements and issue resolution
• Implement and test policies and configurations on endpoints
• Maintain documentation, knowledge articles, and operating procedures
• Manage escalations and support our endpoint technology stack
• Design and enforce device and software lifecycle policies
• Contribute to corporate patching and infrastructure upgrade planning

• 4+ years managing MDM/EMM solutions and SaaS platforms

• Strong experience with iOS and Android device management via Workspace ONE

• Expertise in mobile device security and hardening

• Knowledge of Windows 11/macOS device management

• Experience supporting infrastructure for 10,000+ users

• Familiarity with IaaS/PaaS platforms (AWS, GCP, Azure)

• Excellent communication, attention to detail, and adaptability Desirable:

• Experience with endpoint lifecycle management and enterprise App Stores

• Familiarity with government/public sector IT legislation Security Clearance: Active SC required