Head of IT
cer Financial Limited
Charing Cross, United Kingdom
3 days ago
Role details
Contract type
Temporary contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Senior Compensation
£ 120KJob location
Charing Cross, United Kingdom
Tech stack
Software System Penetration Testing
Disaster Recovery
Information Technology Operations
Web Platforms
Job description
- Accountable for the strategic planning and delivery of operations and systems to enable general processing, effective outsourcing of services, business continuity and operational resilience within the business.
- Own the bank's IT strategy and IT operations.
- Ensure availability and performance of core banking systems, payment gateways, and all customer-facing digital platforms.
- Lead IT change, systems upgrades, incident response, and technology risk management.
- Govern system access controls, IT policies, and disaster recovery processes.
- Oversee cybersecurity strategy, controls, testing (including penetration testing), and ongoing monitoring. Ensure compliance with FCA/PRA cyber requirements, NCSC guidance, and GDPR.
- Own the incident response plan for cyber events and support regulatory notifications if required.
- Oversee payment processing (Faster Payments, CHAPS, BACS, card payments, etc.).
- Ensure reconciliations, settlements, and exceptions management are timely and accurate.
Requirements
- Significant experience in operations leadership within a UK bank, building society, or FCA-regulated financial institution.
- Strong knowledge of UK banking operations: payments, onboarding/KYC, fraud operations, reconciliations, complaints, and customer servicing.
- Deep understanding of UK financial regulation (FCA Handbook, PRA rules, SYSC, Operational Resilience, Consumer Duty).
- Demonstrated ability to design, scale, and optimise operational processes.
- Experience with digital banking systems and automation highly desirable.
