{"@context":"https://schema.org/","@type":"JobPosting","title":"IT Support Engineer
Reed
Forres, United Kingdom
2 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
Intermediate Compensation
£ 32KJob location
Forres, United Kingdom
Tech stack
Microsoft Windows
Windows Server
Network Architecture
Networking Basics
Azure
Virtual Local Area Networks
Firewalls (Computer Science)
Microsoft InTune
Job description
- Deliver first and second line support to end users across hardware, software, systems, and network infrastructure.
- Log and manage support tickets, ensuring all issues and resolutions are properly documented in the system.
- Escalate complex or unresolved issues to senior technical teams when necessary.
Requirements
- 2+ years of experience in IT support, including hands-on experience with Tier 1 & 2 troubleshooting.
- Solid knowledge of Microsoft 365, Azure AD, Intune, Windows Server, and basic networking (VLANs, switching, firewalls).
- Excellent communication and problem-solving skills.
- Full UK driving license.
- Availability to travel between sites, when necessary.
