ICT Support 80-100%
Role details
Job location
Tech stack
Job description
- Provide 1st and 2nd level support for IT infrastructure services (Service Desk)
- Monitor and manage IT systems including computers, servers, networks, and mobile devices
- Provide IT support for events, both remotely from HQ and on-site
- Maintain and update hardware and software inventory
- Organise and conduct user trainings on systems and tools
- Create and maintain system and user documentation
- Manage software updates and patch processes
- Support and contribute to IT infrastructure and digitalisation projects
Requirements
We are looking for a passionate ICT Support (m/f/d) 80-100% who wants to make a real impact in the sports industry. In this role, you will support our dynamic, international team, solve technical challenges, and ensure our IT systems run smoothly.
If you love technology, enjoy working with people, and thrive in a fast-paced, collaborative environment, this is your chance to combine your IT skills with a passion for sports and be part of a team that values initiative, innovation, and energy., * You bring 2-4 years of experience in IT support, system administration, or a similar role
- You completed a commercial apprenticeship and a further education in IT
- You are capable of supporting IT services in complex environments, analyse technical issues efficiently
- You have strong analytical skills and strong focus on quality, service excellence, and a client-first mindset
- You are approachable, reliable, and enjoy working with people
- You communicate clearly and effectively with both technical and non-technical users
- You hold relevant certifications such as Microsoft, ITIL, or ISO or similar
- You are proficient in speaking and writing in English and German
Benefits & conditions
- Working in a hybrid model which allows you to work from our office and from home
- Relaxed & familiar working atmosphere, flat hierarchies, positive spirit and many degrees of freedom in your daily work
- Support in developing your skills and talents through individual trainings, attending (sports) events and networking events
- Social benefits, such as a subsidised company pension plan, capital-forming benefits and worldwide accident insurance in a private ward
Are you ready to actively shape and elevate every aspect of the sports industry? Combine your passion for sports with a fulfilling career in our team of talented, motivated, and dedicated team members.