Junior Product Owner

We're looking for a Junior Product Owner to support the development and improvement of a global customer support and aftersales platforms, including a Self-Service Portal and ticketing system. This is a great opportunity for someone from a Service Desk, Application Support, Business Analyst, or QA background looking to move into a product-focused role. You'll work closely with the Service Product Owner, IT, and operational teams to help shape requirements, support testing, and drive system improvements and adoption., + Gather and document business requirements

• Support prioritisation of enhancements and change requests
• Assist with UAT and defect resolution
• Support implementation and rollout of system changes
• Work with stakeholders across service, IT, and operations
• Help drive adoption and continuous improvement

• Background in Service Desk, Application Support, BA, or QA/UAT
• Experience with CRM or ticketing systems
• Exposure to requirements gathering or system testing
• Strong communication and stakeholder skills
• Organised, proactive, and detail-focused

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.