Operational Resilience Lead-IT (Lead II - Software Engineering)

We're looking for an Operational Resilience Lead (IT) to partner with our client's senior leaders and accountable executives (incl. SMF24) to shape and embed operational resilience across the business unit. You'll help translate strategy into execution, oversee resilience governance, and ensure response and recovery capabilities are tested, measurable, and regulatory-aligned. The role may involve engagement with supervisory authorities, industry peers, and governance committees., * Lead the implementation and embedding of IT Operational Resilience strategy across the business.

• Oversee Business Continuity, Crisis Management, response and recovery planning, including testing and scenario exercises.
• Provide resilience oversight and advisory support to transformation, change, and new initiatives.
• Ensure effective governance, risk, control, and regulatory compliance aligned to operational resilience frameworks.
• Produce and present management information, including KPIs/KRIs, dashboards, resilience statements, and committee updates.
• Act as a trusted adviser, engaging senior stakeholders and driving continuous improvement in resilience capabilities.

• Demonstrable experience designing/implementing Operational Resilience, Business Continuity, and Disaster Recovery frameworks in a large organisation.
• Strong background in risk & control management, governance, and working with industry standards / best practices.
• Proven ability to work with senior stakeholders (incl. accountable executives/SMF24), influence decisions, and provide challenge constructively.
• Experience with testing programmes (scenario testing/exercises), operational resilience artefacts, and evidence-based remediation.
• Strong reporting capability: able to summarise complex information, build MI, and present clearly using automated reporting tools and dashboard.
• Third-party risk / due diligence experience and understanding of supplier resilience dependencies.
• Excellent written communication and report writing; sound judgement and problem-solving mindset

Desirable skills / qualifications

• Strong knowledge of UK regulatory expectations for operational resilience (e.g., FCA/PRA rules, impact tolerances, mapping and testing
• Knowledge of EU DORA deliverables (ICT risk management, incident reporting, resilience testing, third-party risk).
• Familiarity with ISO 22301 / BCMS standards
• Degree / MBA / relevant professional qualification; industry certification such as CBCI or IRM (or equivalent)
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