IT Support
Role details
Job location
Tech stack
Job description
A growing multi-site private healthcare organisation in Belfast is seeking an IT Support professional to join its internal team. This is a hands-on role supporting a modern clinical environment across two Belfast locations. You will work closely with the IT Manager to maintain systems, support users, and contribute to ongoing digital transformation projects - including the transition towards paperless operations. This is not a high-volume ticket desk role. It offers varied exposure across infrastructure, business systems, hardware, and automation initiatives within a close-knit, people-focused organisation. The Role You will:
- Provide day-to-day IT support to internal staff
- Troubleshoot hardware, clinic machines and user devices
- Install and configure systems and equipment
- Support CRM and scheduling systems
- Assist with process improvements and paperless initiatives
- Work across two Belfast sites (approx. 10-15 minutes apart)
- Collaborate with an outsourced IT provider where required
You will be the second internal IT hire, working directly alongside the IT Manager.
Requirements
- Previous IT Support experience (1-3+ years ideal)
- Experience working with a CRM system
- Strong hands-on troubleshooting ability
- Comfortable working directly with end users
- Proactive, approachable and personable
- Full driving licence and access to a car
- An IT qualification or degree is desirable but not essential.
Benefits & conditions
- £30,000 - £34,000 base salary
- Biannual bonus (company + individual performance based)
- Private health insurance
- Competitive annual leave
- Hybrid working available after probation (1-2 days per week remote)
During the initial probation period, the role will be predominantly onsite to allow for training and integration. Why Apply?
- Join a growing organisation expanding across Belfast
- Gain exposure to projects and automation initiatives
- Work in a collaborative, supportive environment
- Opportunity to develop alongside an experienced IT Manager
- Strong benefits and stability within a private healthcare setting
About the company
Muse Group
Muse Group empowers music makers. We create the world’s most popular content, apps and platforms for playing, recording and composing music.
Through our expansive music catalogs, educational expertise, innovative learning tools and free open-source software, we make it easier for millions — from beginners to experienced musicians — to be creative every day.
The Muse community is now over 400 million strong. And we’re just getting started.
Our future vision is of a world with over a billion music makers — and we have a drive to expand our influence into other creative spaces too.
What do we make?
We make essential resources for all kinds of creatives, from performers to podcasters. Learn more about the leading Muse Group products here.
Who are we?
Muse Group began life as Ultimate Guitar, the largest online global community of musicians. Eugeny Naidenov founded Ultimate Guitar in 1998, with a dream to make it easy for guitarists to play songs by Guns ‘N’ Roses and his other favorite rockers. From there, the site grew from a plucky, tab-sharing trailblazer into a global leader of online music publishing.
In 2017, Ultimate Guitar acquired MuseScore, expanding its reach into sheet music. Muse Group has only continued to grow from there — and now includes Audacity, StaffPad and many more.
In 2023, Muse Group acquired Hal Leonard, the legendary global sheet music publishers, adding an unparalleled music catalog and educational expertise to the team.
Today, we are an international, visionary team of creatives, music lovers and audio obsessives, developing products we could not live without.
