IT Technician
Role details
Job location
Tech stack
Job description
MCS Group has a 6-month temporary position available for an IT Technician in Belfast. This IT Technician will join a key public body, on-site at their Belfast location. You will use your existing IT Support skill set to help ensure effective service delivery across the company's infrastructure. This IT Technician will play a vital part in delivering and supporting IT services across infrastructure, asset management, and security compliance, while contributing to continuous improvement and customer experience initiatives. This is an exciting opportunity to work with a regional public body, offering hands-on technical exposure and the chance to contribute to strategic IT initiatives., * Provide end user support and complex fault diagnosis and resolution across all NIAS IT Systems.
- Manage and maintain the Help Desk Management System, investigating faults and liaising with third parties for timely resolution.
- Maintain an accurate inventory of hardware and software.
- Assist in the installation, testing, repair, and maintenance of all IT hardware and software applications.
- Participate in security rotas (e.g., changing backup tapes) and the IT on call rota.
- Undertake site visits for maintenance and planning of IT developments.
Requirements
- University Degree or equivalent professional qualification in an ICT discipline plus 1 year's experience in the installation and support of network based computer equipment (PCs, printers, data switches).
- OR HND or equivalent professional qualification in an ICT discipline plus 2 years' experience in the installation and support of network based computer equipment.
- OR A minimum of 4 years' experience in the installation and support of network based computer equipment.
Additionally, applicants must have:
- Working knowledge and experience of Microsoft desktop application software and Windows 2003 server.
- Working knowledge and experience of Help Desk Management Systems.
- Working knowledge and experience of Intranet/Internet Portal Systems and Technologies.
- A current full driving licence or access to a form of transport to meet the full requirements of the post.
- Willingness to participate in the IT on call rota.
Benefits & conditions
- Duration: Initially for 6 months with strong potential for conversion/extension
- Rate of Pay: £15.88/h PAYE | Paid Weekly
- Starting: April 2026
- No travel/Weekend work required
About the company
Muse Group
Muse Group empowers music makers. We create the world’s most popular content, apps and platforms for playing, recording and composing music.
Through our expansive music catalogs, educational expertise, innovative learning tools and free open-source software, we make it easier for millions — from beginners to experienced musicians — to be creative every day.
The Muse community is now over 400 million strong. And we’re just getting started.
Our future vision is of a world with over a billion music makers — and we have a drive to expand our influence into other creative spaces too.
What do we make?
We make essential resources for all kinds of creatives, from performers to podcasters. Learn more about the leading Muse Group products here.
Who are we?
Muse Group began life as Ultimate Guitar, the largest online global community of musicians. Eugeny Naidenov founded Ultimate Guitar in 1998, with a dream to make it easy for guitarists to play songs by Guns ‘N’ Roses and his other favorite rockers. From there, the site grew from a plucky, tab-sharing trailblazer into a global leader of online music publishing.
In 2017, Ultimate Guitar acquired MuseScore, expanding its reach into sheet music. Muse Group has only continued to grow from there — and now includes Audacity, StaffPad and many more.
In 2023, Muse Group acquired Hal Leonard, the legendary global sheet music publishers, adding an unparalleled music catalog and educational expertise to the team.
Today, we are an international, visionary team of creatives, music lovers and audio obsessives, developing products we could not live without.