Staff Software Engineer - Store Operations

We are seeking a passionate Staff Software Engineer to join our Store Operations C&H team. This team is responsible for building colleague facing applications and solutions that help manage stock keeping and stock movement operations within and across stores and distribution centres. Key responsibilities for this role are as follows:

• Software Development: Write, test, and debug code for complex features, distributed systems, or legacy migrations. Lead on designing and optimising deployment pipelines.
• Technical Leadership: Provide technical guidance and support on complex, high-impact projects that align with team objectives, ensuring successful delivery of software solutions, while tackling the hardest technical challenges for the team.
• Architecture and Design: Work across dependent teams, to lead the architecture, design, and development of large-scale projects, ensuring that software solutions align with business requirements, long-term technology strategy, and technology standards.
• Code Review: Review and provide constructive feedback on code submissions from team members, ensuring alignment to technical standards, maintainability, and high-quality software.
• Collaboration: Communicate and collaborate with a diverse range of stakeholders in various functions including product, delivery, architecture, infrastructure, senior management and external partners.
• Mentorship: Actively mentor and coach engineers at all levels, fostering an environment of continuous learning and growth, while participating in hiring processes and training engineers up to Staff standard.
• Operational Stability: Demonstrate a production first attitude, continuously considering observability and maintaining Service Level Objectives, while delivering change at pace.
• Research & Innovation: Embrace emerging technologies and trends, and share insights with the organisation, while developing and maintaining the team technology roadmap and leading on the strategic approach to monitoring and maintaining production systems.
• Documentation: Create advanced system and operations documentation and deliver internal tech talks to share knowledge and best practices.
• Recruitment & Onboarding: Assist with the recruitment and onboarding of new engineers into the organisation
• Closer to customers and colleagues: Being closer to our customers and colleagues is an integral part of how we do things at M&S. We regularly visit our stores, understand and experience how our applications are used by in store colleagues and how our customers benefit from the value we create. We take regular feedback and feed this back into our iterative development cycle., Being in third-party brands, working on things M&S hasn't done before… that plays to my sweet spot. I've worked in many organisations throughout my career, and it's rare to see such cause and effect in your work. The way we're structured means you're encouraged to solve problems and you have the autonomy to make progress quickly. Halford (He / Him) | Head of Technical Program Management Read full storyEnd of quote slider carousel Make Your Mark Upcoming projects

Take part in our M&S Digital & Tech team days. Grow your digital and data skills through our BEAM Academy. Or challenge yourself at one of our business-wide hackathons. We also partner with Women in Data, Databricks and Cajigo to increase opportunities for women in digital and data. Opportunities to be heard

Your voice and your ideas matter here. Our 8 colleague networks are places to find support, listen to each other and encourage debate. You can pitch ideas 'Straight to Stuart', our CEO, or get involved in our BIG (Business involvement Group). Colleague Networks

We want you to feel supported, no matter what. Family & Carers Network

A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources. Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all. Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences. Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace. Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers. LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers. Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers. Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer. Family & Carers Network

A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources. Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all. Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences. Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace. Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers. LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers. Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers. Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer. Family & Carers Network

A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources. Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all. Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences. Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace. Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers. LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers. Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers. Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer. End of slider Colleague Networks carousel Benefits Wellbeing hub

Get access to resources to support your wellbeing, including a free virtual GP service.

• Wellbeing hub

• Wellbeing hub Get access to resources to support your wellbeing, including a free virtual GP service.

• Giving back

• Giving back Support your favourite charities by donating through your pay or even volunteering for them.

• Pay

• Java 21+
• Rest APIs with Micronaut and Spring Boot
• Relational database (Azure SQL/ SQL Server/ PostgreSQL)
• MongoDB (NoSQL database)
• Event processing with Kafka
• CI/CD with GitHub Actions and Azure pipelines
• Code quality with Sonar
• Microservice architecture
• Azure DevOps, Kubernetes, Docker
• Azure storage, Redis
• Observability Tools Dynatrace, New Relic
• Git, GitHub
• TDD, BDD
• Working experience of AI Coding assistants, AI agents

Valued experience in addition to Core

• Kotlin, React
• Security and performance testing and optimisation

Who you are

You will play a key role in driving our ambition to create a best-in-class software engineering team, environment, and culture. We are looking for people to join our community of engineers to drive this transformation, build a modern digital ecosystem using exciting technologies and do the best work of their careers.

• You will have strong experience in most of the core tech stack areas
• Expert understanding of software development practices
• Strong experience of DevOps: you build it, you run it, you support it.
• Advocate of Continuous integration and Continuous Delivery
• Experience with cloud engineering and highly scalable applications
• Great leadership and coaching skills with the ability to develop engineering colleagues

Team Digital & Tech Store London Support Office Location London, Greater London Contract type Permanent Position type Full Time Salary Competitive + Benefits Closing date: 17th April 2026

• Intro

• About the role

• Meet the Team

• People Stories

• Make Your Mark

• Colleague Networks

• Benefits, Working at M&S means being part of something bigger - helping deliver quality, value, and service to millions every day. We're inclusive, fastmoving, and always evolving, with a strong sense of purpose and a focus on doing the right thing.

• 20% colleague discount on all M&S products and many third party brands

• Competitive holiday allowance with the option to buy more

• Discretionary performance based bonus schemes

• Strong pension and life assurance

• Tailored induction and continuous development support

• Exclusive perks and savings through our M&S Choices portal

• Market leading, family friendly policies (parental, adoption, neonatal leave)

• 24/7 wellbeing support including virtual GP and mental health services

• One paid volunteer day per year, Earn a competitive salary.

• Colleague discount

• Colleague discount After completing your probation period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household. Please note only contracts of more than 12 weeks are eligible for this benefit.

• Time off

• Time off Competitive holiday entitlement with the potential to buy extra holiday days.

• Bonus

• Bonus We have discretionary bonus schemes depending on your role and our business performance.

• Life assurance

• Life assurance Get cover for twice your salary up to age 70 (double with our Pension Plan).

• Workplace savings

• Workplace savings We'll help you save through our Pension Savings Plan, Share Buy and Sharesave schemes.

• My Choices

• My Choices Save on everyday costs through discounts and offers and get access to great health benefits.

• Cycle to work

• Cycle to work Bike/accessory hire with Cycle to Work and save on tax and national insurance.

• Smart tech

• Smart tech Buy the latest technology with interest-free financing directly from your salary.

• Family friendly policy

• Family friendly policy Industry-leading maternity, paternity, adoption and neo-natal policies, providing support and flexibility for you and your family.

• Wellbeing hub

• Giving back

• Pay

• Colleague discount

• Time off

• Bonus

• Life assurance

• Workplace savings

• My Choices

• Cycle to work

• Smart tech

• Family friendly policy

We are ambitious about the future of retail - disrupting, innovating, and leading our industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. We are committed to building diverse and representative teams where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from support or reasonable adjustments during any stage of the recruitment process, please let us know when completing your application so we can ensure you are set up for success. Meet the Team Being an in-person business We're at our best when we're close to customers, and for many of us at M&S, that means working in store every day. To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. It also means we can solve problems as soon as they arise, learn and grow as a team, build trust, and get closer to our colleagues. JanakDeepakHalfordJanakDeepakHalfordJanakDeepakHalford I think all engineers just love solving puzzles and problems. At M&S, we're constantly learning new things, whether it's mastering Swift UI or understanding how customers interact with technology. But this is also a business that listens to engineers and values what we bring to the table. That's different, believe me. Janak (He / Him) | Staff iOS Engineer Read full story At M&S, we have Data Scientists, Analysts, and Technical Product Managers, who all share a genuine passion for harnessing data to improve people's lives. And we're in a unique position where we can actually help many different kinds of people, from our customers to our colleagues in store and in our support centre. Deepak (He / Him) | Data Scientist Read full story Being in third-party brands, working on things M&S hasn't done before… that plays to my sweet spot. I've worked in many organisations throughout my career, and it's rare to see such cause and effect in your work. The way we're structured means you're encouraged to solve problems and you have the autonomy to make progress quickly. Halford (He / Him) | Head of Technical Program Management Read full story I think all engineers just love solving puzzles and problems. At M&S, we're constantly learning new things, whether it's mastering Swift UI or understanding how customers interact with technology. But this is also a business that listens to engineers and values what we bring to the table. That's different, believe me. Janak (He / Him) | Staff iOS Engineer Read full story At M&S, we have Data Scientists, Analysts, and Technical Product Managers, who all share a genuine passion for harnessing data to improve people's lives. And we're in a unique position where we can actually help many different kinds of people, from our customers to our colleagues in store and in our support centre. Deepak (He / Him) | Data Scientist Read full story Being in third-party brands, working on things M&S hasn't done before… that plays to my sweet spot. I've worked in many organisations throughout my career, and it's rare to see such cause and effect in your work. The way we're structured means you're encouraged to solve problems and you have the autonomy to make progress quickly. Halford (He / Him) | Head of Technical Program Management Read full story I think all engineers just love solving puzzles and problems. At M&S, we're constantly learning new things, whether it's mastering Swift UI or understanding how customers interact with technology. But this is also a business that listens to engineers and values what we bring to the table. That's different, believe me. Janak (He / Him) | Staff iOS Engineer Read full story At M&S, we have Data Scientists, Analysts, and Technical Product Managers, who all share a genuine passion for harnessing data to improve people's lives. And we're in a unique position where we can actually help many different kinds of people, from our customers to our colleagues in store and in our support centre.