IT Specialist

We are seeking an experienced and proactive Senior IT Specialist to join our Digital Department. This senior technical role is responsible for maintaining and supporting NHS Dumfries & Galloway's complex computing, voice, and data communication infrastructure. You will ensure the high availability, security, and resilience of critical clinical and corporate systems across a region wide network, supporting approximately 5,000 users and 400+ servers.

You will act as a technical lead within your specialist area, resolving complex issues escalated from User Support, supporting major clinical and business systems, and contributing to infrastructure planning, disaster recovery, and continuous service improvement., * Provide specialist support for Local and Wide Area Networks across NHS Dumfries & Galloway.

• Deliver expert support for server environments including Microsoft Server, VMware, Unix/Linux.

• Manage and maintain Cisco network, wireless, telephony, and firewall technologies.

• Lead the planning, configuration, installation, and optimisation of network and server infrastructure.

• Implement, maintain, and test disaster recovery and backup procedures.

• Conduct proactive monitoring to ensure availability, security, and performance of IT systems.

• Provide guidance, mentoring, and technical leadership to User Support and IM&T colleagues.

• Produce and maintain accurate technical documentation, system inventories, and audit trails.

• Liaise with external contractors, vendors, and NHS stakeholders to ensure controlled and coordinated delivery of services.

• Support enforcement of IT security policies and best practice standards., Please contact Jobtrain Candidate Support Hub - [INS: https://jobseekersupport.jobtrain.co.uk/support/home :INS] for advice and support with any system issues.

• Accessing Jobtrain - Users may experience issues if accessing Jobtrain via mobile phone, we recommend using a computer, laptop or tablet.

• Artificial Intelligence (AI) - Tools like ChatGPT or Copilot can be helpful when planning or preparing your application-but your responses must be written by you. Be authentic: Your application should genuinely reflect your own skills, experience, and motivations. Use AI appropriately: It's fine to use AI for inspiration or to check spelling and grammar, but it shouldn't write your answers for you. Why this matters: Applications that appear to rely on AI-generated content may be withdrawn. By applying, you confirm that your answers are based on your personal knowledge and achievements. Tip: Think of AI as a support tool, not a replacement. We want to understand you, not an AI-generated version of you.

• CVs - DO NOT upload a CV as this will not be used for shortlisting purposes.

• Assessment Form - Within the application you are required to answer three questions giving you the opportunity to fully evidence why you are the ideal person for the job. Please ensure these statements are written by yourself and are unique to you. This section times out after 30 minutes. A tip is to build your reply on a Word document and copy and paste into Jobtrain. If you exceed the maximum amount of characters it will cut your text at this point, please check your information once copied and pasted.

• Once you have submitted your application form you will be unable to make any amendments.

• Posts close at midnight on the indicated date however please be aware that a vacancy may close early due to volume of applications, therefore you should not delay in submitting your application.

• If you are a member of staff please ensure you update your Jobtrain profile to reflect that you are employed by NHS Dumfries and Galloway.

• Staff and patients across Dumfries and Galloway enjoy free, unlimited parking at all our hospital sites.

DISCLOSURE SCOTLAND - Some of our posts may require you to undergo a criminal records check. Changes as of the 1 April 2025 to the Protection of Vulnerable Groups (PVG) scheme membership now sees more roles requiring PVG that may not have needed this check in the past. If you are successful in this role you will be notified which level of check is required by the recruitment team. If you would like to read more information please visit: Disclosure levels - mygov.scot

A highly skilled and proactive technical specialist who thrives in a fast paced, complex infrastructure environment. Someone with strong problem solving ability, excellent judgement under pressure, and the confidence to lead on major technical issues. They will be a natural collaborator-able to explain complex concepts clearly, support and mentor colleagues, and work effectively with clinical, operational, and technical stakeholders.

This person will have a deep understanding of networks, servers, and security, combined with a calm, methodical approach to resolving critical faults. They should be adaptable, self motivated, and committed to continuous learning, with the ability to balance competing priorities while maintaining high standards of service delivery., It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or if you require a work visa that the post would be eligible to be sponsored BEFORE submitting your application form. We are unable to provide sponsorship for bank contracts.

Public protection practice encompasses the recognition and management of risk in order to prevent or reduce harm to children, (including unborn babies), young people and adults. All public protection legislation, and NHS Dumfries and Galloway (NHSDG) policies and guidance are founded on the United Nations Convention on the Rights of the Child and the European Convention on Human Rights, and the principles of these Conventions underpin all NHSDG core business.