ICT Infrastructure Manager

Derbyshire Support and Facilities Services Ltd (DSFS) based in Chesterfield are looking to appoint the right candidate into the exciting role of ICT Infrastructure Manager to join the DSFS ICT Operations Team. This involves leading and managing the ICT Infrastructure Team delivering a first class service to Chesterfield Royal Hospital NHS Foundation Trust. Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered Interview Date to be confirmed Main duties of the job Lead, manage and mentor the ICT Infrastructure Team. Provide clear direction, performance management, and development opportunities. Foster a culture of high performance, accountability, and continuous improvement. Act as a key point of contact for the IT Infrastructure users throughout all DSFS customers; communicate IT service issues to internal and external staff, providing guidance on courses of action available. * Support the Technical Architect to develop andmaintainthe organisation's infrastructure strategy and roadmaps.

• Educated to Degree level or equivalent experience (preferably in a Computing/IT or Health related discipline)

Desirable

• PRINCE2 Practitioner or equivalent evidence of experience.
• Software Testing qualification (e.g. ISTQB foundation).
• Experience of managing large organisation wide clinical applications. Service Management qualification (e.g. ITIL foundation).
• Risk Management qualification (e.g. M_o_R foundation).

Experience Essential

• Experience of managing team leaders and multiple teams concurrently
• Experience of service management in a large IT infrastructure and systems environment (2000+ PC's; 450 +servers; 4000+ users).
• Experience of writing, implementing and controlling operational processes/ procedures
• Experience of delivering ICT support services against contractually enforceable KPI's

Desirable

• NHS experience
• Project Management of a successful, medium sized Application implementation
• Previous management/ administration of a Health Information System, * Understanding of the application of a QMS system such as ITIL, ISO 9001 or equivalent.
• Extensive stakeholder management skills
• Knowledge of acceptance into Business As Usual process
• Strong supplier liaison skills
• Excellent interpersonal and communication skills - both written and oral
• Strong Application / System management knowledge

Desirable

• Excellent planning and organisational skills for self and team
• Understanding of process development and change implementation, * Ability to work independently
• Ability to communicate with all levels of staff including senior clinicians
• Supplier liaison skills
• Provide leadership

Derbyshire Support and Facilities Services Ltd. (DSFS) is a subsidiary company that's 100% owned by Chesterfield Royal Hospital NHS Foundation Trust. DSFS has just over 900 staff across Soft and Hard Facilities Services, and our corporate services including, ICT, Patient Records, Switchboard, Procurement, Finance and Clinical Engineering. Very much part of the 'Chesterfield Royal family', DSFS builds on solid NHS foundations to offer a more commercial approach that's dynamic, flexible, and proactive. DSFS are proud to be striving to achieve a truly diverse and inclusive flexible workforce by valuing and welcoming everyone's abilities, uniqueness, and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together. Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered Please see below link for the DSFS website. DSFS - Derbyshire Support & Facilities Services Limited | DSFS