IT Systems Specialist

Provide client & business support, acting as the technical point of contact for client integrations and provide expert input for public tenders and service proposals. Support on the technical integration of our different business units, managing services migrations and establishing unified institutional standards. Oversee the deployment and standardization of corporate hardware and software across all sites, according to our group policies. Provide remote and hands-on support for end-user hardware (laptops, desktops, mobile devices, printers, and peripherals), resolving helpdesk tickets in a timely manner. Install, configure, and troubleshoot software applications, operating systems (Windows, macOS), and user accounts. Manage local device inventory. Provide support during the onboarding process. Manage and troubleshoot basic Local Area Network (LAN/Wi-Fi) issues, including connectivity problems, patching, and assisting with switch/router configurations. Support and maintain audio-visual (AV) equipment in meeting rooms Support and maintain access management. Create and update technical documentation and user guides for common issues and procedures. Manage incidents and requests related to the organization's IT systems, applications, and tools, as well as communication and equipment. Act as a Subject Matter Expert (SME) in IT-related projects, communicate status and updates to employees as part of a broader project team, and manage their IT needs.Requirements

If you're passionate about technology, problem-solving, and supporting innovative projects in the field of genomics and healthcare, we'd love to hear from you!, Have a disability certificate issued by the Spanish Social Security or a valid supporting document in Spain (equal to or greater than 33%) IT Education/Background (Higher Vocational Training or Degree in Systems Engineering / IT). Experience 3-5 years in a similar position and within the same industry (genetics or healthcare). Spanish and English (C1 level). Google Workspace, Global Protect, Verkada, Jira, Confluence, Okta, AWS, Active directory? What do we offer?

Competitive salary plus an attractive variable bonus based on targets. A professional, collaborative work environment with a real impact on people's lives.If you're interested or know someone who might be, feel free to reach out to us directly here on LinkedIn or contact us for more information: ******

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