Endpoint Engineer: Intune - Mid Level

The Mid-Level Endpoint Management Engineer supports day-to-day Intune operations and ensures consistent service delivery for managed devices.

What You'll Do:

• Execute daily Intune operational tasks (policy monitoring, compliance checks).
• Resolve standard endpoint incidents and service requests.
• Support device onboarding, configuration changes, and user issues.
• Assist with rollouts of new endpoint features or policies.
• Maintain operational documentation and knowledge articles.
• Maintain Security baselines (BitLocker, Secure Boot, …).
• Troubleshooting of Operational Intune issues related to enrollment, compliance, policy conflicts, or deployments.
• Experience working within ITIL-aligned service operations.
• Document operational procedures and contributing to knowledge bases.

• 4-6 years of experience in endpoint or workplace services.
• Hands-on experience administering Intune.
• PowerShell scripting to support.
• Microsoft Graph API scripting.
• Knowledge and experience with Artificial Intelligence solutions will be considered a plus, especially Microsoft Copilot: Understanding of how AI based tools can support Operational efficiency and automation.

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