Data and Insight Analyst

• Collect and interpret weekly and monthly data using all data tools available
• Analyse and identify performance trends, patterns and opportunities across the channels, markets and teams whilst highlighting gaps across the region in areas like market share
• Translate performance trend, patterns and opportunities into actionable insights for the Regional Head of Business Insights and Analytics and Regional Commercial Leadership team in a timely manner
• Support the segmentation of channels and identify opportunities to improve and gain market share for the relevant channel using dealing frameworks
• Optimise dealing frameworks, price products and value add propositions in line with customer segmentation
• Working alongside the channel specialists and regional leadership team conduct ad-hoc studies as on potential new business needs and newly identified market challenges
• Assist to define new regional commercial data collection and analysis processes
• Conduct ROI analyses and carry out post-completion incentive, marketing and digital campaign review
• Working with travel agencies, media, digital and PR agencies as well as other partners to measure success
• Foster a culture of continuous improvement with a focus on providing solutions and delivering results
• Be the expert on the suite of data tools available to Cathay Pacific and mentor the wider team within the region on their application and use

• Bachelor's degree or equivalent in Business or related field preferred
• Minimum 2 years' experience in data analysis and hungry for knowledge
• Expert numeric and statistical analysis skills are essential
• Good problem-solving skills
• Knowledge of airline/travel management systems including DDS and PRISM and QlikSense and Tableau is an advantage
• Demonstrable track record in achieving results and consistently meeting/exceeding business goals
• Good interpersonal and communication skills
• Travel/Airline industry experience is a distinct advantage
• Expert knowledge of MS Suite of tools

Cathay is a leading premium travel lifestyle brand based in Hong Kong, offering products and services across four lines of business - PremiumTravel, Cargo, Low-Cost Travel and Lifestyle. The Cathay Group comprises premium full-service airline Cathay Pacific, cargo business Cathay Cargo, low-cost airline HK Express, express all-cargo carrier Air Hong Kong, and various other subsidiaries. Cathay Pacific was founded in Hong Kong in 1946. The Group has been deeply committed to its home base, extending to the rest of Greater Bay Area, and making substantial investments to develop Hong Kong as one of the world's leading international aviation centres. Role Introduction