Salesforce Administrator
Role details
Job location
Tech stack
Job description
CowManager is on a mission to grow to 10,000+ customers within three years, while maintaining quality, customer satisfaction, and operational efficiency. This growth requires stable, scalable systems that support our international operations. As a Salesforce Administrator, you will be responsible for daily management, user support, and optimizing our CRM environment. In addition, you will have the opportunity over time to take on ERP (Exact) responsibilities and broaden your role into a more general system administration position.
You ensure that our CRM solution works, keeps working, and evolves alongside the organization. You will work closely with the CRM & ERP team and support colleagues from Sales, Finance, Supply Chain, and Customer Success with smart, stable solutions.
What will you do?
- Ensure Salesforce operates reliably in daily operations
- Support users with questions, resolve incidents, and manage accounts, profiles, and permissions
- Monitor data quality and implement improvements in processes and system configuration
- Maintain master data (accounts, products, pricing, contracts) together with the business
- Implement changes in workflows, layouts, and reports
- Translate key user needs into concrete system adjustments
- Support periodic releases, system testing, and user acceptance testing
- Contribute to knowledge sharing and documentation such as manuals and instructions
Requirements
- At least 2 years of experience as a system administrator or application manager within a CRM/ERP environment
- Experience with Salesforce is required. Experience with Odoo is a plus or a willingness to learn
- You work in a structured way, communicate clearly, and think in solutions
- You have affinity with processes in Sales, Finance, Supply Chain, or Customer Success
- You enjoy working in a fast-growing, international, and tech-driven environment
- Experience with user support, configuration, and data quality is more important than development knowledge
Benefits & conditions
- Competitive salary with 8% holiday allowance
- Variable year-end bonus (up to 10% of annual salary)
- Pension plan (2/3 CowManager, 1/3 employee contribution)
- 25 vacation days based on a 40-hour work week (with the option to purchase additional days)
- Monthly mileage reimbursement for commuting and business travel
- Monthly remote work allowance of €50 (based on full-time)
- €500 budget for an ergonomic home office setup
- Annual vitality budget of €250 (based on full-time)
- Free fresh fruit at the office every day