Junior IT Analyst

The Junior IT Analyst will provide first-line technical support to end users across the business, ensuring timely resolution of IT issues. . Assist with the administration and maintenance of IT systems, including user account management and access controls. . Support onboarding and offboarding processes, including setting up user accounts, hardware, and permissions. . Monitor and respond to service desk tickets, escalating issues where appropriate. . Troubleshoot hardware, software, and network issues across desktops, laptops, and mobile devices. . Assist in maintaining IT documentation, processes, and knowledge base articles. . Support the wider IT team with ongoing projects and system improvements. . Ensure compliance with company IT policies and security standards.

The Junior IT Analyst will have 6-12 months of experience in an IT support or similar role. . Hands-on experience with Active Directory, Microsoft, and Office 365. . Basic understanding of Windows operating systems and desktop support. . Strong troubleshooting and problem-solving skills with a proactive mindset. . Good communication skills with the ability to support non-technical users effectively. . Strong attention to detail and willingness to learn in a fast-paced environment. . A genuine interest in developing a career within IT support and infrastructure.

Robert Half Technology are assisting a growing life sciences organisation to recruit a Junior IT Analyst on a contract basis. London based, 5 days per week onsite., Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.