Europe IT Specialist
Role details
Job location
Tech stack
Job description
Hybrid role, based at our London King's Cross office. We work from the office three days a week, with the remainder remote. At JFrog, we don't just secure and accelerate software - we empower our partners to drive global innovation. JFrog is reinventing DevSecOps to help the world's greatest companies innovate. This is a special place with a unique combination of brilliance, spirit, and just all-around great people. Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery-a concept we call "Liquid Software." We are seeking a responsive, highly productive IT Specialist to work closely with the global IT team to ensure best-in-class support to our frogs worldwide on high security and IT standards. We're looking for someone willing to Work Hard, in a super dynamic and fast-evolving environment, to join our growing swamp and make software liquid with us! To succeed, you must be proactive, a fast learner, a, Provide end-user technical support and manage core systems and network. Handle day-to-day IT operations, including hardware setups and account troubleshooting.
Requirements
IT Support, macOS, Windows, Okta, SSO, Active Directory, Google Workspace, Zoom Rooms, TCP/IP, Subnetting, DNS, DHCP, great executor, and most importantly, a team player at heart! As an IT Specialist you will… Provide end-user technical support and manage the core systems and network. Handle the day-to-day IT operations, from hardware setups to account troubleshooting, and provide best-in-class client-side support. Hands-on experience across a wide IT scope, including Mac and PC hardware, software applications, and OS support experienc,e including installation, configuration, and troubleshooting. To be an IT Specialist in JFrog you need… 3+ years of experience in an IT Support role. Experience in supporting macOS & Windows operating systems. Experience with Okta and SSO applications. Experience with Windows server technologies like AD and Google Workspace Apps. Experience with Conference rooms (Zoom Rooms). Knowledge of TCP/IP, subnetting, DNS, and DHCP - Plus! A desire to learn and grow with the team as our needs and mission evolve - Must!