IT Systems Engineer - MS Cloud - Applications - Datacentre

The IT Systems Engineer will play a key role in supporting and improving cloud, datacentre and enterprise systems across a fast-moving technology environment. This role will act as a senior escalation point within the support function, working closely with internal teams, vendors and project stakeholders to ensure high availability, security and performance of core IT services.

• Strong experience in supporting enterprise IT infrastructure in a 3rd line or senior support capacity.
• Microsoft 365 and Azure administration experience.
• Solid knowledge of networking, security principles and ITIL-based service delivery.
• Strong troubleshooting, documentation and stakeholder communication skills.
• A proactive, adaptable team player comfortable working across a broad technical estate.

Desirable:

• Microsoft certifications (M365, Endpoint, Security, Azure).
• Linux and networking certifications (e.g. MCSE, Linux, CCNA).