Cloud Operations Lead Engineer

We're looking for a Lead Cloud Operations Engineers to join a secure operations team supporting critical national infrastructure.

This role offers the opportunity to work hands-on with modern cloud and platform technologies while providing frontline operational support within a mission-critical setting.

What you'll have the opportunity to do as a Cloud Operations Lead Engineer

• Lead 24/7 operational shifts, owning live incidents and acting as the senior escalation point for technical and stakeholder issues

• Provide hands-on troubleshooting across Linux, cloud infrastructure, Kubernetes and networking in secure environments

• Oversee incident, ticket and runbook management, driving service stability and continuous improvement

• Reduce operational toil by identifying process, automation and reliability improvements

• Mentor and support engineers on shift, building capability and operational maturity

• Significant experience in production cloud or platform operations, with a track record of supporting live, mission-critical services

• Proven ability to lead engineers during shifts, owning incidents, prioritising work and acting as the senior escalation point

• Strong hands-on skills in Linux systems, Kubernetes and Infrastructure as Code (e.g. Terraform), with confidence troubleshooting complex issues

• Calm and decisive under pressure, with the ability to communicate clearly with both technical and non-technical stakeholders during incidents