IT Support Technician job in Milwaukee

• Support users in our office space as well as remote support for our other office operations.
• Provide support services for our office staff as well as our warehouse facilities., &bull Night and Weekend work will be required when needed. &bull Requirement to be local person on-call for support in the warehouse &bull Extremely patient and friendly with users. &bull Commitment to providing the best customer service. &bull Willing to learn a wide variety of new technologies

&bull Must have excellent root-cause assessment, troubleshooting and remediation skills for the full scope of local and WAN network issues. &bull Ability to thoroughly analyze, test, document, and modify desktop and network infrastructure, procedures and configuration &bull Ability to support Windows operating systems &bull Ability to support Microsoft Office as well as Office 365 &bull Proficient with network cabling, installation, patch panels etc. &bull Windows server and Active Directory experience. &bull Desktop imaging using different products. &bull Experience with IP phones &bull Experience with AV products. &bull Experience with Managed Installation products. &bull Experience with warehouse infra. &bull Support of wide variety of desktops and laptops including parts replacement and warranty service &bull Experience with server installation, configuration and troubleshooting in an enterprise environment with Datacenter and cloud environments. &bull Experience with local and network printer troubleshooting and repair. &bull Experience with wireless access points and wireless devices. &bull Experience with network devices such as routers and switches.

For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America. We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse and changing needs of our customers. Our customers include small to large corporations, institutions, government agencies and consumers across North America.