Technical Support Technician

o Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. o Documents, tracks and monitors the problem to ensure a timely resolution.

o May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area. o Has knowledge of commonly-used concepts, practices and procedures within a particular field. o Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. o Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. Must-Haves: o 0-3 years of experience in the field or in a related area o Experience working on driver repairs/dry-work/break-fix o Basic familiarity with computer hardware o Understands Clients Leadership Principals o Lift up to 40lbs Nice to Have: o CompTIA A+ & Network+ Certification o Data center experience. Education/Certifications: o Associate's degree in a related field.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable).

Job Requirement o Data Center o Break-fix o Hardware Components o Driver Repairs o Dry-work

Reach Out to a Recruiter o Recruiter