Solution Architect

Headway Tek Inc
1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate

Job location

Remote

Tech stack

Clarity PPM
ServiceNow

Job description

This individual will act as both a handson analyst and a strategic advisor, ensuring Clarity is used as a standard, scalable system of record rather than a bespoke solution that increases complexity over time., Clarity PPM Implementation & Optimization

  • Serve as the functional SME for Clarity PPM, with deep expertise across project setup, financials, forecasting, capacity, and reporting.
  • Lead and advise on configuration decisions that favor outofthebox capabilities and proven patterns over custom builds.
  • Partner with stakeholders to design simple, repeatable workflows that align financial and delivery data without adding tool overhead.
  • Actively challenge requirements that introduce longterm maintenance risk or operational burden, offering simpler alternatives.

Business Analysis & Advisory

  • Translate business, finance, and portfolio requirements into clear Clarity usage patterns, not just technical configurations.
  • Provide a clear point of view on how Clarity should be used to drive consistency, adoption, and accuracy.
  • Identify opportunities to standardize forecasting, staffing, and financial inputs to reduce variance and manual reconciliation.

Enablement & Governance

  • Define and document guardrails, standards, and best practices for Clarity usage.
  • Support governance forums and key decision discussions with factbased recommendations.
  • Coach analysts, project managers, and finance partners on efficient, disciplined use of the tool.
  • Partner with support and intake processes (e.g., ServiceNow) to ensure requests are handled in a controlled and scalable manner.
  • Collaborate with technical Clarity resources as needed, while remaining focused on functional outcomes and delivery efficiency., * Ongoing support and maintenance costs are flat or reduced, not growing.
  • Stakeholders have clear standards and guidance, reducing rework and exceptions.
  • The organization gains faster, more confident insight into portfolio, financials, and capacity without adding process friction.

Requirements

  • 8+ years of experience as a Senior Business Analyst, Product Analyst, or Portfolio Analyst.
  • 4+ years of handson Clarity PPM experience, including implementation and steadystate operations and Configuration modules
  • Demonstrated experience reducing tool complexity, not increasing it.
  • Demonstrated ability to balance strategic guidance with handson execution.
  • Experience supporting platforms in a steadystate / runandimprove model.
  • Strong understanding of financial forecasting, capitalization, resource planning, and portfolio management.
  • Proven ability to influence stakeholders and push back constructively when requirements increase cost or complexity.

Preferred Qualifications

  • Experience supporting enterprisescale Clarity rollouts or migrations.
  • Background working closely with Finance, Accounting, and Technology leadership.
  • Experience defining operating models, governance, and standards for PPM tools.
  • Familiarity with managing Clarity requests and support via centralized intake processes.

Key Competencies

  • Functional expertise in Clarity PPM
  • Delivery and implementation best practices
  • Handson operational ownership
  • Process orientation and standardization
  • Problemsolving and issue resolution
  • Stakeholder partnership and influence
  • Ability to simplify and operationalize complex requirements

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