Software Engineer

This role is responsible for designing and building a concise, user friendly data visualization tool that integrates information from multiple quality and operational systems to improve complaint monitoring, identify trends, and support rapid response within a regulated environment. The individual will work autonomously to understand user needs across design quality, customer quality, service, and repair teams, manage and structure data from sources such as ECM, Polarion, etc, and translate that data into clear, actionable dashboards (e.g., Tableau or similar) that provide a high level view in one to two pages. They will collaborate with quality coordinators who pre review requests, communicate effectively with diverse stakeholders, and ensure the tool presents the right insights for specific audiences and scopes, ultimately enabling proactive decision making and faster issue resolution.

Experience building out a reporting/visualization tool from scratch

• Experience gathering requirements/understanding user needs
• Experience in a regulated industry (MedTech preferred)

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.