Sitecore Platform Manager
Role details
Job location
Tech stack
Job description
Vaco is currently seeking a Senior Sitecore Platform Manager for a 6M C2H opportunity that is located in Dallas, TX 75231.\u00a0 The Senior Sitecore Platform Manager will contribute to the design of vision, strategy, and roadmap for platform across the enterprise and will ensure the platform ecosystems supports business objectives through effective prioritization, stakeholder alignment, and structured change management.
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Partner with Business Leads / Technology Leadership \u2013 Translating Business Needs into Prioritized Product Initiatives
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Primary Liaison Between Stakeholders / Technical Teams \u2013 Ensuring Clarity on Goals / Priorities / Impacts
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Maintain Transparent / Prioritized Backlog of Enhancements / Business Needs \u2013 Aligning Backlog Priorities with Strategic Outcomes / Available Budget
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Lead Change Management / Adoption Activities for New Salesforce Features / Process / Releases \u2013 Gathering Feedback from Business Stakeholders to Inform Ongoing Platform Improvements / Roadmap Adjustments
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Develop Communication / Training / Rollout Plans \u2013 Delivering User Adoption / Business Readiness | Facilitating Requirements for Workshop / Collaborate with BAs to Ensure Clarity of User Stories / Acceptance Criteria
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Define / Track KPIs \u2013 Measuring Platform Adoption / Business Value / User Satisfaction
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Facilitate Governance Process for Request Intake / Prioritization / Platform Change Approvals \u2013 Partnering with IT Governance / Data Management / Security Teams to Maintain Compliance / Operational Excellence, About the Project: The Senior Platform Manager is a newly created role that will own the Sitecore platform by defining the Sitecore product vision, multi-year roadmap, and prioritized backlog. The Senior Platform Manager will be leading the active migration from Azure-hosted Sitecore to Sitecore Cloud (XM Cloud / SitecoreAI), unlocking advanced AI-driven personalization, real-time content adaptation, dynamic recommendations, and hyper-relevant user experiences at scale.\u00a0 The Senior Platform Manager will partner with the business product owner, translate stakeholder needs into clear technical requirements and user stories, bridge business and development teams by explaining native Sitecore capabilities vs. custom work, drive change management and adoption, and establish KPIs/ROIs to measure platform success.\u00a0 The Senior Platform Manager is a strategic role requiring solid Sitecore knowledge (features / limitations / configuration), strong translation skills, and no deep coding needed. \u00a0, * Requirement / Backlog Management \u2013 Requirement Facilitation / Business Analysis | Prioritize / Groom Backlogs
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Requirement Translation \u2013 Translating Complex Business Requirements into Clear / Actionable Technical Requirements / User Stories / Acceptance Criteria for Development Team
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Sitecore Cloud Migration \u2013 Leading / Significantly Contributing to Sitecore Cloud Migrations (OnPrem / Azure PaaS to Sitecore XM Cloud / Sitecore SaaS Offerings
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Personalization / AI in CMS \u2013 Leading Personalization Initiatives and/or Leveraging AI-driven Capabilities within a CMS / Digital Experience Platform
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Change Management / Adoption (solid understanding) \u2013 Change Management Principles / Stakeholder Engagement / User Adoption Strategies / Communication Planning / Training/Rollout Approaches for Platform Enhancements
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Performance Metrics / Reporting \u2013 Define / Track / Report KPIs and/or Success Metrics that Demonstrate Platform Adoption / Business Value / ROI / User Satisfaction
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Cross-Functional Collaboration \u2013 Partnering with Development / Architecture / Security / Governance Teams | Ensuring Platform Changes Maintain Compliance / Security / Operational Excellence
\u00a0 PREFERRED (not required)
- Large-Scale Personalization Programs \u2013 Involvement in Large-Scale Personalization Programs and/or AI-Enhanced Digital Experiences within a CMS
- Certifications \u2013 Sitecore Certified Product Owner, Sitecore XP/XM Cloud Certifications, Certified SCRUM Product Owner (CSPO), etc.
Requirements
- Platform Management (5+ years) \u2013 Product / Platform Management within Enterprise CMS / Digital Experience Platforms / Web Content Solutions
- Sitecore CMS (hands-on expertise | 3+ years) \u2013 Core Sitecore Features / Capabilities / Configuration Options / Native Strengths / Limitations / Common Integration Patterns (deep familiarity)
- Sitecore Modern Platform \u2013 Sitecore XM Cloud / Sitecore AI Features / Sitecore Personalize | Related Sitecore XP / XM Modules
- Product Vision / Roadmapping \u2013 Defining Product Vision / Multi-Year Roadmaps / Prioritized for Digital Platform Aligned to Business Objectives