CRM System Administrator

The Salesforce Administrator supports implementation and maintenance of Salesforce solutions across diverse schools and business units. This position serves as a change agent and value-creator, aligning Salesforce solutions with business strategies via needs assessment, analysis, documentation, clear communication, and ongoing support. We are looking for someone with a strong understanding of the Salesforce platform and a desire to keep learning.

• Bachelor's Degree in Computer Science, or technology-related field.
• 1-3 years of transferrable experience
• Ability to work independently, manage priorities, and handle a high workload with minimal supervision.
• Strong collaboration skills to work cross-functionally and deliver effective customer solutions.
• Excellent customer service and communication skills, both verbal and written.
• Adaptable mindset with willingness to learn new technologies and support continuous improvement.
• Technical proficiency, including knowledge of information security and the ability to create clear documentation.

Nice to Have Skills & Experience

• Certified Salesforce Administrator
• Salesforce expertise, including Trailhead Ranger status, Super Badges, and relevant certifications.
• Experience with integrations, ETL tools, DevOps/release management, version control (Git), and basic Apex/trigger knowledge.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.