Help Desk Support Specialist

Kforce has a client in Corona, CA that is seeking a Help Desk Support Specialist. Weekend work may be required - this is a 24/7 operation. There is a requirement to be available for any shift based on business needs. Work is 100% onsite.

• High School diploma or GED required
• 1+ years of technical training/education or equivalent is preferred
• 1+ years of customer service experience
• Excellent customer service skills along with solid technical aptitude
• Proficient in Microsoft Office and working in different operating systems
• Able to troubleshoot internet browsers, smart phones and tablets is a plus
• Able to multitask
• Skilled in providing problem resolution
• Good verbal and written communication skills
• Effective interpersonal skills
• Able to work in a fast paced environment with an average of 50 calls per day