Specialist - Cloud & Infra Management
Role details
Job location
Tech stack
Job description
Our team of Infrastructure Engineers are responsible for the design engineering configuration implementation and support of application and desktop virtualization platforms and services This is a senior level technical engineering role which will focus on all aspects of management of these platforms and developing solutions to support the business requirements accordingly
Responsibilities
Design engineer and implement new technology solutions according to provided guidelines and requirements
Deploy technology infrastructure to deliver services with high availability reliability and agility
Create standards for software and environment architecture to ensure that enterprise level system design meets requirements for high availability redundancy security and performance
Coordinate and execute the installation of client and department specific applications and systems Includes creation management and maintenance of software deployment packages
Monitoring and support of global on premise and cloud infrastructure Monitor server performance and perform daily health check
Regularly work with other technology teams business partners application leads project management groups andor any other relevant stakeholders when developing and implementing solutions
Integrate managed systems with other business and technology solutions
Review recommend and implement new technology solutions and participate in systems planning processes Provide recommendations that are inline with the strategic vision for the enterprise
Review recommend and implement improvements and changes to existing technology solutions
Develop design and process standards according to provided specifications and policies
Ensure that policies procedures and standards are being adhered to
Periodic review and upgrade of system firmware software and configurations
Create update and present technical architecture and design documentations
Create update and present technical procedural documentations
Provide administrative support including operation expansion and maintenance of all systems and equipment within the identity and collaboration domain
3rd line L3 support of all identity and collaboration infrastructure
Provide resolution to complex issues and service outages off hours as needed for emergencies and urgencies
Provide end user support for escalation from L1 L2 and offshore support teams
Manage vendor and 3rd Party support escalations
Participate in an oncall rotation for 24/7 L3 support
Work with project management teams on developing project plans
Present and speak in management presentations and meetings as required
Technical training of other staff as required
Requirements
Do you have experience in Windows Server administration?, BA/BS Degree or equivalent experience
Primary Technology Stack
Citrix XenApp and XenDesktop
Citrix Cloud Services
Virtual Apps and Desktops
Virtual Apps and Desktops Standard for Azure
Gateway and Endpoint Management
Analytics and Performance
Microapps
Secure Workspaces Access
ITSM Adapter
Workspace Environment Management
Windows Server All Versions
Windows Desktop All Versions
Microsoft SCCM
Microsoft FSLogix Profiles
Microsoft Office 365
Desirable Experience and Skills
Handson experience in an enterprise global technology infrastructure team with similar responsibilities servers networking etc
Handson experience with application and desktop virtualization services and platforms
Specific experience with Citrix XenApp XenDesktop andor Citrix Cloud is a must
Strong understanding of Windows Server and Desktop OS platforms is a must
Strong understanding of software packaging and deployment is a must
Strong skills with scripting automation
Ability to comfortably work both independently and as a collective team is extremely important
Experience managing network and distributed computing environments
Experience in mediumlarge corporate systems rollout and support
Excellent communication skills verbal written
Ability to work on multiple projects and tasks concurrently setting own agendas and effectively prioritizing tasks
Ability to adapt to a rapidly changing environment
Ability to work under manageable pressure and deadlines
Networking experience including LAN WAN and SAN is a plus
Experience in media and entertainment is a plus
Experience in working with onshore-offshore environment is a plus
Experience working with consolidating and migrating users and technology platforms in a MA scenario is a plus
Familiarity with Agile project management methodology and ITSM principles a plus Skills
Mandatory Skills : Citrix Xenapp-Xendesktop Other details
Benefits & conditions
(part of Larsen and Toubro (L&T)) 3.73.7 out of 5 stars New York, NY $73,790 - $125,783 a year, Pulled from the full job description
- Paid parental leave
- Parental leave
- Health insurance
- 401(k) matching
- Vision insurance
- Dental insurance
- Life insurance, Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree ("LTIM"):
Benefits and Perks:
- Comprehensive Medical Plan Covering Medical, Dental, Vision
- Short Term and Long-Term Disability Coverage
- 401(k) Plan with Company match
- Life Insurance
- Vacation Time, Sick Leave, Paid Holidays
- Paid Paternity and Maternity Leave
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation., Compensation range: $73,790.00 to $125,783.00 per year
