SAP Workflow Consultant

Job Title: ServiceNow Developer Location: Remote Duration: Long-term (12+ Months) Description: ServiceNow Software Developer with minimum 4 years development experience in ServiceNow Required CSA Admin certification Strong oral and written communication skills and ability to leverage AI in daily work ServiceNow Application Development experience in two or more of the following areas: Hands-on experience configuring and developing in ServiceNow, including form and field creation/updates (backend and/or Studio), Client Scripts, Business Rules, Catalog Items and scripting, group and role administration, flows (Flow Designer), notifications, email configuration, and scheduled jobs ITSM modules: Change, Incident, Knowledge, Problem Management SPM modules: Demand and PPM Integrations using REST API and Transform Maps CMDB Configuration and Development Hands-on experience configuring and developing in ServiceNow, including form and field creation/updates (backend configuration and/or App Engine Studio) Strong understanding of the ServiceNow data model (tables, inheritance, dictionary attributes), update sets Develop, enhance, and maintain ServiceNow client-side and server-side scripting, including Client Scripts and Business Rules Design and implement Service Catalog solutions, including Catalog Items, variables, UI Policies, UI Actions, UI Builder/ Service Portal, Workspaces Knowledge of users, groups, roles Experience creating, modifying, troubleshooting ACLs (Access Control Rules) Experience using Flow Designer, including approvals, task orchestration, etc. Experience with automated testing and quality practices: ATF (Automated Test Framework) Proficient in the following qualifications: Knowledge/experience of SDLC practices Effective liaison leading technical development teams Strong facilitation skills to effectively lead discussions across multiple groups Oral and written communication skills including presenting to management Knowledge/experience with Agile methodologies Knowledge/experience of SDLC practices Change Management and Configuration Management (VersionOne, ServiceNow, etc.) Application Lifecycle Management (ALM) Problem/Risk Management MS Office Suite Knowledge in AI tools (GitHub Copilot, Playwright) Preferred: ServiceNow application development experience in two or more of the following areas: ITSM modules including Incident, Change, Problem, and Knowledge Management SPM modules including Demand and Project Portfolio Management (PPM) Integrations using REST APIs, including data imports/exports and Transform Maps, Auth/JWT, MID Server, Integration Hub spokes, error handling/retries, and monitoring CMDB configuration and development (tables/classes, relationships, IRE, data quality, and governance) About OpenKyber Idexcel is an IT services organization, with a mission to bring great people and great organizations together. Our diverse client base represents a wide range of industries, including technology, telecom, insurance, healthcare, manufacturing, banking & financial services, food & commodities trading and federal organizations. Our teams of experienced recruiters directly work with client companies seeking exceptional people to help with their business initiatives. Idexcel, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law.

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