Systems Administrator II

• Supports configuration, maintenance, troubleshooting, repair, and analysis of data processing equipment.
• Prioritizes work center organization, equipment, and processes based on performance requirements and mission needs.
• Performs basic configuration, monitoring, troubleshooting, analysis and repair of Desktop and Server systems, Disaster Recovery Systems switches, networks, video systems.
• Participates in the design, installation and administration of local systems using multiple protocols and various computer systems.
• Writes detailed/technical problem reports, assists with root cause analysis and recommendations for configuration and process changes.
• Installs, upgrades, and administers operating systems and application software in multi-user client/server environments, using authorized software.
• Uses IT service management system and ensures Information Assurance requirements are met.
• Provides Client System Administrator (CSA) duties for specific mission systems that require specialized support.
• Maintain cross platform inter-connectivity for network services, authentication services, E-mail services and Web services.
• Supports configuration, maintenance, troubleshooting, repair and analysis of data processing equipment.
• Maintains basic knowledge of operations procedures and supporting documentation and leads their development.
• Assists in implementing software and firmware/hardware updates.
• Ensures technical support is available for system administrators and maintainers in execution of administration and maintenance tasks.
• Provides technical support to systems upgrades and configuration changes.
• Performs help desk, system administration.
• Ensures Information Assurance requirements are met.
• Participates in training and mentoring programs and practices.
• Perform general housekeeping duties in support of a safe working environment.
• Perform other related duties and tasks, as directed.

Work Environment, Physical Demands, and Mental Demands: Typical office environment with no unusual hazards, occasional lifting to 20 pounds, kneeling, standing, and walking, routinely sitting and constant use of speech/hearing abilities for communication, constant mental alertness, and must be able to work under deadlines.

• Associate degree in a technical discipline or equivalent academic, military or technical training and 3 years of directly related experience or equivalent combination technical and military experience. (Bachelor's degree in Information Technology or related field preferred).
• Possess and maintain a DoD 8570.01-M IA Certification matched to assigned duties.
• Must possess and maintain a valid state issued driver's license., * Possess thorough system administration skills, knowledge, and technical competence in the management of workstations, information systems, networks to include both hardware and software.
• Must possess excellent oral, written, and graphical communication skills.
• Must be self-directed and able to establish and meet project guidelines/timelines.
• Possess a general understanding and use of Microsoft Office Professional suite of software. (Word, Access, Excel, PowerPoint, etc.).

REQUIRED CITIZENSHIP AND CLEARANCE:

• Must be a U.S. Citizen.
• Passport required.
• Must possess and maintain a DoD Top Secret security clearance.
• Must be able to obtain and maintain TS/SCI SAP/SAR Security Clearance, as required.

The Alaka`ina Foundation Family of Companies (FOCs) is a fast-growing government service provider. Employees enjoy competitive salaries. Eligible employees enjoy a 401K plan with company match; medical, dental, disability, and life insurance coverage; tuition reimbursement; paid time off; and 11 paid holidays.

The Alaka'ina Foundation Family of Companies (FOCs) is looking for a Systems Administrator II to support our government customer located at Shaw AFB, Sumter, SC. With limited supervision, installs, configures, and troubleshoots computer systems and associated assemblies and provides help desk technical assistance and training to system users., The Alaka`ina Foundation Family of Companies (FOCs) is comprised of industry-recognized government service firms designated as Native Hawaiian Organization (NHO)-owned and 8(a) certified businesses. The Family of Companies (FOCs) includes Ke`aki Technologies, Laulima Government Solutions, Kūpono Government Services, and Kapili Services, Po`okela Solutions, Kīkaha Solutions, LLC, and Pololei Solutions, LLC. Alaka`ina Foundation activities principally benefit the youth of Hawaii through charitable efforts which includes providing innovative educational programs that combine leadership, science & technology, and environmental stewardship.