Service Desk Technician

• All legitimate correspondence from our recruiting team will only come from an email address ending in @lrs.com. We do not use generic domains like @gmail.com, @yahoo.com, or @outlook.com.
• We never conduct interviews solely via text-based chat on Microsoft Teams, Telegram, or WhatsApp. All virtual interviews involve a scheduled video or phone call with a member of our team.
• LRS will never ask a candidate for payment, fees, or to purchase equipment (e.g., laptops, software) as a condition of employment.
• All genuine job opportunities are listed directly on our official careers portal at Careers.

• Candidate must have 3+ years of experience with the following:
• Telephone call center customer service
• Software and Hardware remote troubleshooting in a Windows environment (PC anywhere or PC assist preferred, but optional)
• Utilizing a help desk ticketing software (Service Now service desk preferred)
• Software installation
• Candidate must be able to effectively communicate in English (written & verbal)
• Candidate must have permanent authorization to work in the USA for any employer
• Corp to corp candidates will not be considered

The base range for this contract position is $20.00 - $25.00 per hour, depending on experience. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Looking for more than just another assignment? We're looking for you! This isn't just another assignment, but a real opportunity and a challenge for the right person. LRS Consulting Services is seeking a Service Desk Technician for a 6 month contract opportunity with our client in Central Illinois! Consulting Services has been delivering the highest quality consultants to our clients since 1979. We've built a solid reputation for dealing with our clients and our consultants with honesty, integrity, and respect. We work hard every day to maintain that reputation, and we're very interested in candidates who can help us. If you're that candidate, this opportunity is made for you!