HRIS Systems Administrator

The Human Resources Information Systems (HRIS) - Systems Administrator supports the State's cloud-based SuccessFactors HXM suite and its integration with PeopleSoft. The role focuses on system functionality, configuration, and ongoing maintenance to ensure optimal performance. It does not involve hardware, server, or application development responsibilities. Success in this position requires strong analytical and problem-solving skills, as well as the technical ability to understand system configuration, integrations, and data transformations. The HRIS Systems Administrator manages stakeholder relationships, coordinates with vendors, and develops a solid understanding of business processes. The role also involves translating technical concepts into clear, accessible language, supporting daily operations, and resolving functional issues. Additionally, this position offers opportunities to deepen SuccessFactors expertise through hands-on work and collaboration across the enterprise., + Review and triage system-related issues, identify root causes, and coordinate with vendors or IT partners when escalation is needed.

• Partner with HR business owners by clearly explaining system options and impacts, ensuring configuration decisions align with business needs.

• Maintain system functionality by managing configuration updates, permissions, application registrations, and other key components that support HR processes.

• Document system changes and communicate updates and impacts to stakeholders in alignment with change-management practices.

• Work independently, prioritize tasks effectively, and apply critical thinking when analyzing system behavior or recommending improvements., + Support the functional operation of the State's cloud-based HR applications by performing configuration updates and maintaining system settings.

• Review and manage system-related tickets, ensuring issues are clearly documented, analyzed, and resolved or escalated in a timely manner.

• Work with HR business owners to understand process needs, gather requirements, and translate those needs into clear, actionable system updates.

• Build and maintain effective working relationships with HR stakeholders and IT partners, communicating system options, impacts, and changes in a clear and professional manner.

• Communicate system updates, enhancements, and process impacts to customers, vendors, and peers to support awareness and adoption.

• Bachelor's Degree preferred; equivalent combination of education and experience considered.

• 1-3 years experience supporting HRIS/ERP applications in a functional and/or technical support role.

• Business analysis or HR process exposure preferred.

• Strong analytical skills with the ability to evaluate process needs and recommend system solutions.

• Clear, professional communication skills and the ability to work effectively with HR and IT partners.

• Ability to work independently and prioritize multiple requests.

• Strong system documentation and change-management skills.

Difficulty of Work:

The work requires judgment when evaluating system issues and determining appropriate solutions. The role involves analyzing system configuration, HR business processes, and functional impacts across the enterprise.

Responsibility:

This role involves working with higher-level staff and managers to clarify objectives and complete assignments. Work is reviewed for accuracy, consistency, and alignment with established practices.

Personal Work Relationships:

This individual collaborates with agency staff and stakeholders, providing strong customer service.

Competencies:

• Strong analytical and problem-solving skills

• Ability to communicate technical concepts to non-technical users

• Detail-oriented and able to manage multiple tasks

• Adaptable in a fast-changing cloud-based environment

• Able to work independently and collaboratively

• Demonstrates clear, professional communication skills, both written and verbal, with the ability to present to leadership.

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Indiana State Personnel Department (INSPD):

As an agency operating a shared services model, we provide the executive branch of state government with top-notch HR services. INSPD has a dedicated team of human resources professionals working in many capacities, including director-level, generalists and specialists in each discipline of human resources. Joining our team will open the door to many opportunities for lateral and upward mobility., The salary for this position traditionally starts at $61,022.00, but may be commensurate with education or work experience., The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans

• Wellness Rewards Program: Complete wellness activities to earn gift card rewards

• Health savings account, which includes bi-weekly state contribution

• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match

• Two (2) fully-funded pension plan options

• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

• 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers

• Up to 15 hours of paid community service leave

• Combined 180 hours of paid vacation, personal, and sick leave time off

• 12 paid holidays, 14 on election years

• Education Reimbursement Program

• Group life insurance