Hardware Deployment Technician

• The Hardware Deployment Technician is responsible for deploying, configuring, and supporting hardware and software systems across the organization.
• This role involves troubleshooting technical issues, assisting with network connectivity, and providing end-user support to ensure smooth IT operations.
• The candidate will collaborate with teams to coordinate deployments and maintain accurate documentation and inventory records., * Install and configure laptops, shared systems, printers, and peripheral devices.
• Perform basic software installation using internal deployment tools.
• Diagnose and resolve hardware and software issues both on-site and remotely.
• Assist with network connectivity issues including LAN, WAN, and VPN configurations.
• Provide technical support and training to end-users.
• Maintain accurate inventory records of hardware assets.
• Create and maintain documentation for deployment processes and troubleshooting steps.
• Coordinate with project teams and onsite support staff to manage deployments effectively.

• 2+ years of experience in desktop support, executive support, or IT deployment roles.
• Experience in Oil and Gas industry is preferred., * Proficiency in Windows 10 and Windows 11 operating systems.
• Experience with software deployment tools and remote support technologies.
• Basic knowledge of networking concepts and configurations.
• Familiarity with cloud technologies such as Azure.
• Experience with ticketing systems such as ServiceNow.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage time effectively.

Qualification And Education:

• Associate degree in Information Technology, Computer Science, or related field.
• Relevant certifications such as CompTIA A+ or Microsoft certifications are preferred.

Should Have:

• Ability to lift and carry computer equipment.