Infrastructure Technician I

• Install, service, maintain, and repair low voltage cabling systems (Cat 3-6, fiber optic).
• Diagnose, troubleshoot, and upgrade structured cabling infrastructure to improve functionality.
• Handle installation/removal of cabinets, racks, cable trays, and related equipment.
• Coordinate with team members and report work status to management for compliance and efficiency.
• Document work orders, billing, payroll, and SLA progress in company systems.
• Request supplies, transport tools/equipment, and respond to emergency service calls.
• Attend training, meetings, and achieve KPI targets.
• Participate in rotating on-call schedule and perform other duties as assigned.

• Associate degree or technical certification, or equivalent work experience.
• At least 6 months of experience with low voltage cabling systems.
• Manage work tickets according to customer SLA's using Service Now ticketing system.
• Computer skills such as Microsoft 365, WebEx, putty, wireshark.
• Skilled in installing, terminating, and testing cables (twisted pair, coax, tray, fiber).
• Knowledge of cabling terminology and standards (BICSI, ANSI, EIA/TIA, NEC) with ability to read blueprints.
• Strong customer service, communication, and reliability; able to work independently.
• Valid driver's license.

Preferred Skills & Qualifications

• Industry/manufacturer certifications (BICSI, Panduit, Commscope, Siemens, Corning, Leviton, Ortronics, AV, Fiber Optic, Paging).
• Healthcare-specific certifications (Infectious Control, Safety, Bloodborne Pathogens).
• Experience with telecom, data, security, and wireless cabling infrastructure.

Pay Range*: $22 - $25 per hour

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions: * Named One of America's Best Employers for New Grads by Forbes (2024) * Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025) * One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024) * One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics) * Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023) * One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024) * AWS Advanced Tier Services Partner with 100+ certifications Website: https://www.innovasolutions.com, employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Innova Solutions and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy - innovasolutions.