Support Technician

Yoh Services LLC
Menlo Park, United States of America
1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Compensation
$ 156K

Job location

Menlo Park, United States of America

Tech stack

Configuration Management Databases
Data Centers
Inventory Management Software

Job description

Need to improve the accuracy and reliability of our inventory data by validating real-world assets against system records, identifying discrepancies, and helping propose more systematic approaches for maintaining and organizing inventory moving forward.

Your specific responsibilities will be to:

  • Support the OS team with ingesting server serial number data into Nlyte.
  • Assist with IT equipment inventory tracking using an inventory tool
  • Enter and update asset records, including:
  • serial numbers
  • PC numbers
  • equipment type/model
  • physical location
  • Support in-person inventory verification in storage areas.
  • Identify and document discrepancies (missing assets, incorrect locations, duplicates)
  • Help maintain consistent naming conventions and inventory data quality in the inventory tool
  • Help propose a structured process for:
  • How equipment is stored
  • How equipment is labeled
  • How updates should be tracked
  • For candidates with programming experience, develop tooling for automating data entry and synchronization between the inventory system
  • Provide training sessions with the rest of the team to share knowledge and best practices for utilizing the implemented system.

preferred requirements include:

  • Experience working in a laboratory, data center, or research computing environment.
  • Exposure to IT asset management, configuration management databases (CMDB), or infrastructure documentation systems.
  • Experience organizing or maintaining technical inventories, equipment tracking systems, or hardware documentation.
  • Demonstrated ability to develop or improve systematic processes for organizing technical information and inventory records.

Requirements

Do you have experience in Training delivery?

Benefits & conditions

$60 - $75 an hour Referral program, 401(k), Health insurance, Vision insurance, Health savings account, Dental insurance, Employee assistance program, Disability insurance Minimum 20 hrs/wk Menlo Park, CA, Estimated Min Rate: $60.00 Estimated Max Rate: $75.00

What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

  • Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
  • Health Savings Account (HSA) (for employees working 20+ hours per week)
  • Life & Disability Insurance (for employees working 20+ hours per week)
  • MetLife Voluntary Benefits
  • Employee Assistance Program (EAP)
  • 401K Retirement Savings Plan
  • Direct Deposit & weekly epayroll
  • Referral Bonus Programs
  • Certification and training opportunities

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