Senior Survey Analyst - Office of Data Governance

The Senior Survey Analyst is primarily responsible for the development of internal and external surveys using a variety of platforms that include, but are not limited to, Qualtrics and Microsoft Forms. This person will create custom surveys as defined by the school district. This person will be responsible for managing the implementation of surveys as well as the collection and dissemination of results.

• Program, test, and distribute a variety of survey instruments across various divisions and departments.Review survey requirement documentation and provide clear and concise feedback with regards to programming considerations.Develop and test custom solutions for specific survey requirements, working closely with the business owners to ensure their needs are met.Ensure surveys are accurately and efficiently programmed, allowing for accurate data collection and ease of back-end data processing.Provide an engaging and user-friendly respondent experience.Design results dashboards and provide reports as necessary.Monitor performance of survey platforms, providing feedback to the team and vendors as necessary.Monitor and actively respond to all technical support needs related to surveys and reporting.Communicate progress of survey project assignments, completion rates, and deadlines.

Physical Demands: While performing the duties of this job, the employee is required to stand, walk, negotiate stairs, climb ladders, reach with hands and arms, talk, and hear, manipulate tools and small items with hands, and lift and transport up to 50 pounds over short distances. The employee is required to operate a motor vehicle in performance of duties. Specific vision abilities required by this job include close vision, distance vision, and color vision. The employee may be subjected to a wide range of ambient temperature and humidity conditions while working on equipment under varying conditions including overhead work and work in confined spaces. Potential hazards of this position include working with electricity, working with heat and noise producing machinery and equipment, working on elevated equipment using ladders or other lifting devices, and use of chemicals and solvents. Reasonable accommodations will be made for individuals with specific disabilities.

• H.S. Diploma or General Education Degree or equivalent RequiredBachelor's Degree in related field Preferred, * 2 years of experience working with survey platforms Required6 years of experience working with data RequiredHigh familiarity with Microsoft Office Suite RequiredExperience with Qualtrics desired RequiredExperience with JavaScript, SQL, HTML, and/or CSS PreferredAbility to multi-task with high attention to detail is essential RequiredExcellent written and oral skills Required, * Demonstrated knowledge of survey designAbility to translate survey requirements into a functional, user-friendly survey that is responsive to the needs of both the respondents and the customerAbility to act as a representative of Gwinnett County Public SchoolsAbility to work across functional boundaries and interact with employees at all levels of the organization